Chief of Staff, Deloitte Legal

The role of Chief of Staff plays a pivotal role in both the longer-term success and shorter-term performance of our business. This is a senior position within Deloitte Legal and the role holder will be an integral member of the Deloitte Legal Leadership Team with regular reporting responsibility to members of the Tax and Legal (T&L) Exec (plus other senior stakeholders). In a rapidly developing business, there is important work to do in articulating the overall strategy for Deloitte Legal and ensuring all our practitioners are aligned and committed to that shared ambition. The role holder will therefore work closely with the Managing Partner for Deloitte Legal to map out how the business is going to achieve our ambitions, aligned to Global, and have a clear roadmap that outlines our pathway to success. The role holder needs to be able to influence and persuade a broad range of people at every level to develop focus and create momentum to drive Deloitte Legal forward. Creating followship through empathy and support is critical along with the ability to listen, respond and be agile in the face of changing priorities. Outline of key responsibilities: Strategy

• Work with Deloitte Legal Managing Partner and wider leadership group to articulate the overall vision, strategy and necessary tactical steps for Deloitte Legal to achieve our ambition to create a truly distinctive legal business and deliver on our financial goals. In doing so the UK strategy will be consistent with, and support the Global Deloitte Legal Strategy.
• Ensure that the transformation roadmap to success for Deloitte Legal challenges the legal market, is externally disruptive, commercially focused and places Deloitte Legal as a leader in the provision of legal solution to the market.
• Own, drive and be accountable for the overall delivery of the Deloitte Legal strategy alongside working closely with the DL Partners to capture the steps and actions needed to deliver on the strategy. You will need to ensure that the wider Deloitte partnership are bought into the strategy and the steps to achieve it, and work with them to ensure they are effectively delivering against it during their business activities and undertakings. In this regard, you will have a key role in holding DL Group Heads and other Partners to account regarding the delivery of their strategic ambitions and goals in line with the LTP.
There is a practical and real need to clearly articulate and break down the high-level Legal vision into a clear plan for internal and external implementation & execution. The role holder will work closely with the Managing Partner and leadership team build out their plans and then to drive accountability. Together with the Legal Managing Partner, Senior Partner and COO, you will be asked to regularly report the T&L Executive on progress against the Legal strategy, in addition to providing regular updates to other senior stakeholders. Operations The role holder will play a key role in driving the effective operation of the practice for Deloitte Legal. The focus here will be on identifying, developing and leading on activities making Deloitte an easier place for lawyers to do business/ be successful/navigate and share best practice back to Tax. This will include, but may not limited to:
• The creation of effective Deloitte Legal Communications (Internal and, in conjunction with Growth and wider firm/branding, External)
• Working with the wider Partner group, BUFCs, and COO/Finance community to ensure good overall financial hygiene
• With the Growth team, working towards ensuring effective pipeline management via Jupiter and ensuring this is fed into forward looking financial forecasting
• Working with QRM to ensure that Deloitte Legal's risk profile is being appropriately managed and that Independence/Conflict Checks are undertaken effectively and in line with Deloitte Policies. Oversee the broader ESS - Take On process via ServiceNow to ensure an effective service from the Delivery Centres
• Working with the Deloitte Legal central team (and support functions including HR, CBS, Finance) to maintain and enhance the operational effectiveness of the business
• Monitor Partner Performance and raise issues and observations with the DL Managing Partner/COO
• Ensure alignment between the Operational Management of Deloitte Legal and the overall Deloitte Legal Strategy.
  
  Experience of helping businesses build, grow and make an impact in the market
• Experience and understanding of the Legal Industry, including the broader commercial, talent and regulatory landscape is desirable, however not mandatory.
• Experience in managing and delivering projects or initiatives and running multiple projects and workstreams
• Willingness to learn and understand sector nuances around heart of business issues, sector dynamics, global economics and how the industry impacts and is impacted by the global economy
• Strong leadership and decision making including managing programmes/projects successfully and navigating our organisation
• Exceptional relationship building capabilities, including ability to coordinate across many constituents and to interact and interface with all levels, especially with leadership
• Strong Business partnership, team working and collaboration
• Effective organisation and time management skills
• Operational and transformation programme management with proven ability to manage multiple activities at one time
  
  Connect to your Industry
In the context of every greater market complexity, increasing regulation and digital transformation, there are growing expectations on corporate legal teams to add more value to their businesses. While our clients respect law firms for their advice, it is typically discrete, rarely multidisciplinary and doesn't help them solve their business challenges sustainably. Deloitte Legal is a new kind of legal business designed to meet this growing need. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations. We are delivering to legal buyers the Deloitte promise of practical solutions to real business problems. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., By connecting legal expertise and technological innovation, we're creating a new future for law. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations. We are delivering to legal buyers the Deloitte promise of practical solutions to real business problems. Join us and experience the future of law, today. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. Connect with your colleagues "Our ability to seamlessly integrate legal services into broader solutions offered by Deloitte is a differentiator as compared to traditional law firms. Deloitte also has some impressive proprietary technology which we can use to streamline/improve the delivery of legal services. We are ahead of the competition in this regard, including the other Big Four." -Benjamin, Deloitte Legal Our hybrid working policy You'll be based in London with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.