Children's Team Administrator

We are looking for a positive and enthusiastic administrator to join the Children's team. The post holder will play a key role by providing an effective and competent level of clerical support in a client-focused service., In this role you will be dealing with applications for numerous funding streams, all of which follow varying policy and processes which require ongoing administration support to ensure an excellent service to all users.

You will be involved in dealing with day-to-day queries by telephone and email; creating and maintaining electronic records; working on databases and filing systems; completing and sending funding outcome correspondence; maintain confidentiality of information relating to service users; deal with calls in an empathetic and sensitive manner., By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:

• improving the health of children and young people


• supporting people to stay well and independent


• acting sooner to help those with preventable conditions


• supporting those with long-term conditions or mental health issues


• caring for those with multiple needs as populations age


• getting the best from collective resources so people get care as quickly as possible.
  
  Our ideal candidate will have excellent administration experience with working knowledge of MS office packages, however we would also welcome applications from those that are studying business/IT and looking for the first role.


You will have good interpersonal and communication skills to deal with highly sensitive and confidential information. Be able to use your own initiative and also work as part of the wider administration team and demonstrate a willingness to help others.

You will be required to work from our offices with flexibility to work part of the week virtually from home if you wish. We can provide the appropriate IT equipment, however there is an expectation that you will have a suitable home environment in which to work from.

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.