City Experience Coordinator

Student Experience: Drive exceptional student experiences by setting and exceeding expectations across all services.
Team Leadership: Manage and develop the City Experience Assistants, ensuring high-performance and exceptional customer service.
Operational Excellence: Oversee the smooth running of City accommodation hubs, including arrival experiences and reception services, and Liaise with the operational and maintenance city teams ensuring the student experience is at the centre of all activities. .

Are you a passionate advocate for student experience?

We are seeking a dynamic and results-oriented individual to work as part our City Experience team. This pivotal role is responsible for enhancing the overall experience of our resident students and guests across our City accommodation hubs., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Ensure high standards of customer service are maintained at all times.
The post is offered on a full time basis working 36.5 hours per week on a 5 out of 7 days basis (including weekends)

What we can offer you:
a very generous employer contributory pension scheme
generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
an excellent reward package that recognises the talents of our diverse workforce
a wide range of personal and professional development opportunities
a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.
Find out more about our benefits.