Claims Handler
Halo Accident Repair Centre Ltd, West Barnham, West Sussex
Claims Handler
Salary not available. View on company website.
Halo Accident Repair Centre Ltd, West Barnham, West Sussex
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 18 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: e728020253814659bd9083539e552cd2
Full Job Description
- Responding to customer enquiries via phone call, emails and webchat
- Processing customer bookings, by telephone and email in line with company processes
- Accurately input data onto Halo's internal systems
- Manage booking volumes to support all sites throughout the business
At least one year of contact centre experience - Outbound calling experience
- Excellent computer literacy
Halo is the industry leading UK-based accident repair group, with 33 established accident repair centres across the UK and we are still growing! Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages! We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it!, Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a - Accredited Living Wage Employer.
- Employee assistance programme for you and your family.
- Health and wellbeing apps.
- Cycle scheme.
- Gym discounts.
- Retail and restaurant discount and cashback.
- Life Insurance.
- Health Insurance.
- VirtualGP.
- Enhanced family friendly pay such as maternity and paternity.
- Free fruit and pizza.
- Refer a friend bonus incentive.
- Employee recognition rewards.
- Team Event Budget (do something fun together!)
- Discounted LV insurance.
- Get appreciated for your time with paid breaks.
- 25 days holiday plus public holidays.
- We invest in YOU with opportunities for career progression.
- Pension contributions.
- Work within a modern and clean working environment.
- And we are always open to hearing what our people want! We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.
people thinking business, we know that it's our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.