Claims Professional

We are seeking a highly skilled and experienced Senior Claims Professional to join our team at The Travelers Companies, Inc. This is a unique opportunity to work with a leading insurance company and contribute to the success of our business.,

• Manage and handle a diverse portfolio of complex and often large claims arising from our assigned lines of business


• Provide market-leading expert claim handling, ensuring adherence to our company's policies, procedures, best practices, and controls at all times


• Collaborate with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends


• Partner with Underwriting to sell and market business and strengthen external client relationships


• Open new claims and set reserves; carry out early, appropriate investigations in respect of policy coverage, liability, and quantum, and provide legal assistance as necessary


• Fairly and promptly negotiate settlement of claims and communicate promptly on cover


• Ensure that vendors provide a market-leading, cost-effective service to both insured and the company by continually monitoring their performance, cost, and quality


• Maintain a close working liaison with underwriters and risk management, and where appropriate, promote the interests of Travelers by working with other business areas


• Attend to the Insureds and Brokers and promote the values of the department and the company and the services that it provides


• Work as a team member providing such support as required by other members of the team and fully participate in individual and shared project work, Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction


• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution


• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year


• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs


• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice
  
  Significant experience and sound judgment handling claims within assigned line(s) of business


• Minimum of 5 GCSEs (or equivalent) including Maths and English


• Lloyds and/or London market experience preferred


• Strong technical background and expertise with a proven track record to manage complex claims, key client accounts, addressing trends and issues affecting their business, and mitigating risks and exposures


• Product expertise within the particular lines of business assigned preferred


• ACII qualification preferred


• Certificate in London Market Insurance preferred