Clerical Admin Assistant - Community Respiratory Nursing Service

CDDFT Community Respiratory Nursing Service is pleased to advertise a permanant Clerical Administrative Assistant, based at Chester-Le-Street, 18 hpw, to join the team to support the nursing service across County Durham and Darlington.

Clinical administration is a key function in the management and day to day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Respiratory Nursing team with their clinical administration functions associated with the management of patients: accepting incoming tasks and referrals to the team, setting appropriate ledgers within SystmOne to allocate specific appointment

Main duties of the job

To work with staff across the Community Respiratory Nursing service in a none patient facing clinical role:

o To be responsible for the accepting and completing of electronic tasks with the help of the nursing staff as required.

o Allocate work appropriately using electronic systems.

o To identify and apply appropriate care plans, setting frequency and date.

o Carry out administrative and housekeeping tasks to support the service and patient care.

o Participate and provide training around the electronic patient management system and functioning of the team in their area.

o Provide and receive routine information requiring tact or persuasive skills; Provide and receive complex or sensitive information; Provide advice, instruction or training to the team Provide and receive complex, sensitive information; dealing with and understanding behaviours.

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.