Clerical Administrator

The post holder will be based in the Paediatric Audiology Department, which specialises in assessment, diagnosis and management of hearing disorders in children (newborn to 18 yrs of age). The post holder will carry out clerical duties to the department and will provide an efficient and effective high quality administrative service covering generating reports and booking appointments. The post holder will be responsible for the ongoing administrative service to support the day to day running of the department and will be responsible for managing own workload.

Successful applicants must have the following:o Ability to establish a good rapport with parents / carers over the phone or in direct interactiono Experience in using hospital patient databases and systems (i.e. PAS, ESR, ICS)o Good computer skills and ability to learn new skills (i.e. printing reports, using audiology patient database, etc)

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.