Clerical Assistant Breast Unit

We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Clerical Assistant, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service. This post holder will be a valuable member of the Team and will often be the first point of contact in representing the Service/Department.

A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm

Main duties of the job

The post holder will join a team of friendly staff motivated to provide an efficient administration service to patients attending the department and will include but not limited to: provision of an effective and efficient administration office, dealing with queries and telephone calls in a professional manner.

The post holder will assist with data entry using appropriate IT systems. Good attention to detail and accuracy is a requirement of the role.

The role will require the post holder to collect notes from Health Records.

Provide cover at reception facilitating logging of attendees and booking appointments.

Dealing with queries from service users including GP, patients and other external departments.

General office duties as required.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition a note of thanks, Managers Awards, Shining Starts and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey.

Together we are North Tees & Hartlepool