Clerical Officer

Here at the Mid Yorkshire Teaching NHS Trust an exciting opportunity has arisen for a Clerical Officer within the Orthotic Department. We require someone who has excellent organisational and communication skills to join our Orthotics Team. The successful candidate will be a key member of our team and play an important role in supporting out clinical staff in delivering an excellent service to our patients and visitors.

The position is part time 28 hours per week, working Monday-Thursday between 08:30am-16:30pm. The department is closed over Bank Holidays.

We are a 3 site Trust and as part of your role you may be required to work across all 3 sites occasionally. We offer a regular staff shuttle service between all 3 sites for staff convenience.

Main duties of the job

To provide a contact either face to face or by telephone to the patients who are in contact with the department.

Request, cancel and re-arrange appointments in line with local and national targets.

Liaise with support services.

The post holder will be responsible for their designated clinic clerical duties in the department.

To assist with the confidential management of all types of patient record and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched.

Receive, sort, and distribute goods and post delivered to the ward/department in line with the Trusts Moving & Handling policies.

Operate trust IT systems ensuring correct data is held on the departmental database & Trust systems and update as necessary.

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.