Clerical Officer - Crowborough Outpatients

To provide a prompt and professional health records and reception service to patients attending Crowborough Outpatients Department in line with office procedures, contributing to the overall efficient and effective running of the outpatient department.

To provide a courteous reception service to patients in line with office procedures, contributing to the overall efficient and effective running of the outpatient department including effective health records management of patient notes.

Working hours will be 15 hours per week - pattern to be agreed working between Monday and Thursday

o High level literacy and numeric skillso Experience in scanning desirable but not essentialo Excellent attention to detailo Excellent keyboard skillso Good knowledge and understanding of the General Data Protection Acto Exceptional interpersonal skillso Good customer care skillso Working to tight deadlineso Experience of office worko Ability to work under pressure

The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding., Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.