Clerical Officer - Medical Imaging

We are looking for an enthusiastic and organised Clerical Officer to fill a vacancy that has arisen within the busy CT department part of our Medical Imaging Clerical Teambased at Colchester Hospital. Working hours: Full time, 37.5 hours per week, Monday - Friday 8am - 4pm. In this role you will assist in providing an efficient, high quality, reception/clerical support service to the CT department. You will have excellent interpersonal and communication skills, together with proven clerical ability. Being able to work under pressure is essential as is the ability to work both independently and as part of a team. Working knowledge of Microsoft Office applications is required. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. This will need to be discussed with your line manager.,

• You will provide a high standard of clerical service and, where necessary, reception duties across the department, adhering to guidelines and policies.
• You will undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT systems and retrieving information as and when required.
• Greet patient and visitors to the department, providing an efficient and courteous service, referring queries or concerns regarding patients and other visitors to the department to appropriate senior staff when required.
• Deal with telephone callers politely and efficiently and understand the need to refer on to a relevant member of staff when necessary
  
  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A