Clerical Officer - Obstetrics and Gynaecology

An exciting opportunity has arisen for an enthusiastic and energetic individual to join our busy Ultrasound department for the Obstetrics and Gynaecology team based at Ipswich Hospital as a Clerical Officer. Working hours will be full time, 37.5 hours per week, to be arranged between 08:00 to 17:00 with an hour lunch. In this role you will assist in providing an efficient, high quality, reception/clerical support service to Obstetrics and Gynaecology team, including booking Obstetrics and Gynaecology appointments. As you will be dealing with patients and the general public, you must have a polite telephone manner and be approachable. You will also need to have the ability to work under pressure to strict dealings with excellent organisational skills. You will work on your own initiative with attention to detail and have confident and accurate IT skills., You will be working as part of a team of staff who:

• Cover reception duties
• Deal with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS)
• Deal with telephone enquiries from patients, GP's and the wider MDT team
• Support the Sonographers in the scanning room when required, with duties such as cleaning and chaperoning.
  
  Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous.
  
  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A