Clerical and Support Secretary - Paediatrics

You may be an experienced administrator, seeking a change....this could be the job for you!

This part-time post will provide comprehensive administrative support to the Paediatric Respiratory service across Warrington and Halton services.

Main duties of the job

The postholder will:

Support the service by managing any telephone enquiries as they arise, from the public, staff and other health care services and the community.

Support the Paediatric Respiratory clinics, collating initial referrals and providing reports.

Assist with organisation of appointments and workload management.

Work closely and collaboratively alongside clerical colleagues

Actively participate and contribute to the service development.

Deal with difficult telephone calls tactfully and sensitively, take accurate messages and ensure any necessary actions are either taken, or escalated to the appropriate person.

Develop and maintain good working relationships with all members of the Paediatric respiratory team

Book patient appointments and schedule clinics

Undertake general photocopying, distribution and mail duties

Produce reports and relevant documents as requested, distributing as appropriate.

Monitor and order items to replenish stock

Input patient information onto the computerised patient system.

Manage secure archiving of documentation and disposal.

File and maintain copies of departmental records.

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.