Click and Collect Customer Assistant

IKEA Gateshead are looking to welcome a Click and Collect Assistant to join our hard-working Fulfilment Operations team.
In this role, you’ll be essential in confirming and handing out orders to our customers at our Order Collection point in-store.

• You have experience and enjoy working with customers in a fast-paced environment.
• Demonstrated ability to prioritise and organise workload efficiently, with a keen attention to detail.
• Proven experience in using technical equipment to enhance productivity and efficiency.
• Self-reliant and motivated, capable of working independently as well as collaboratively within a team.
WHAT YOU'LL BE DOING DAY TO DAY
• Checking over and handing out customer orders.
• At times, handling and resolving any after-sales or customer queries that may come up.
• Working in a customer-facing environment, which means you will be happy to deliver great customer service.
• Adhere to all safety protocols and regulations to ensure a secure environment for both customers and co-workers.

• Hourly rate of £12.60 per hour.
• This role is 12, 16, 20 &24 hours a week, working 3/4 days out of 7, including 3 in 4 weekends.
• The hours of operation are between 09:00am and 21:30pm.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount and discount portal helping you save £100s on high street retailers.
• X4 Life Assurance, enhanced statutory pension contributions and interest free loans
• Commitment to your development throughout your career.
• Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant.
...as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us