Client Account Executive

The Star, City of Westminster

Client Account Executive

Salary not available. View on company website.

The Star, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 17 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 9c222bbc52f0404b940b28853269a59f

Full Job Description

We are seeking a high-performing Client Account Executive to lead one of our most important accounts, a major global advertising agency network. Reporting to the Global Head of Adtech at Star, this strategic role combines client-facing account leadership with the opportunity to help shape the future of our adtech practice and our account management team. In this role, you will build and foster enduring client relationships, becoming a trusted advisor who understands the client's specific business goals and challenges. You'll craft comprehensive account plans that map a course for long-term success and growth, fostering a strong partnership with the client. You'll play a key role in identifying new sales opportunities, collaborating with the sales team to develop winning proposals and closing deals. You'll proactively identify new service offerings and solutions to drive revenue growth while also monitoring and analyzing key performance indicators (KPIs) to track client satisfaction, project profitability, and revenue generation. To stay ahead of the curve, you'll keep abreast of industry trends, competitor activity, and key client developments, translating those insights into strategic recommendations. Beyond account leadership, you'll contribute to the overall development of our account management function for Star.

You must:

  • Minimum Bachelor's degree - business, engineering, and marketing background is a plus.
  • Minimum 5+ years of experience in client account management, business development, or a similar role within an advertising agency, adtech company, or consultancy that works in the advertising industry.
  • Proven track record of exceeding sales targets and growing client accounts.
  • Knowledge of B2B technology, especially adtech and martech, and its applications in the advertising industry.
  • Experience leading and mentoring cross-functional teams, with the ability to foster a collaborative and high-performing work environment.
  • Strong executive presence with the demonstrated ability to manage complex stakeholder relationships, including senior executives and technical leaders.
  • Strong negotiation and conflict resolution skills, with the ability to navigate complex client dynamics.
  • Strong problem-solving skills, with a proactive approach to identifying and addressing potential issues before they escalate.
  • You also should have:
  • The ability to identify and leverage emerging industry trends and technologies to create innovative solutions for clients.
  • Strong knowledge of and hands-on experience with leveraging digital marketing technologies like programmatic platforms, data management platforms (DMP), customer relationship management (CRM) systems, and marketing automation tools.
  • Existing relationships with technical leaders and staff within advertising agencies and adtech companies.
  • Attendance at any leading advertising industry events within the past year.
  • Published thought leadership in any of the leading advertising industry publications.

    Star is a global consultancy that connects strategic endgames, strategy, design and engineering services to help companies accelerate product innovation and achieve their business goals. With over a decade of constant compound annual growth, we are rapidly expanding our consulting services, geographic footprint and industry expertise. The role of the Client Account Executive will be instrumental in getting us there.
  • Star works for businesses in a variety of industries, including Advertising & Adtech, Automotive & Mobility, HealthTech, and FinTech globally. Our clients include WPP, BMW Group, SAIC, Lufthansa, Denso, NIO, Panasonic, AppyWay, Zeiss, Walmart and Dolby, amongst many others. We support our clients in every step of their digital journey. Through co-creation, we guide them from ideation and concept crafting to full-stack development. We always remain focused on supporting our clients, whether enterprise customers, investors or start-ups, to win the hearts and minds of their (end) customers. At Star, we blend strategy, insights, design and engineering into a seamless workflow devised to support our clients - no matter how long or complex their journey. We anchor everything we do in clear and compelling endgames, which in turn enable our multidisciplinary teams to create superior solutions and support impressive commercial returns for our clients. Star is truly global in its footprint and its outlook. That is why we are the first major consulting company with no single headquarters. Instead, clients have many routes to Star, spanning Silicon Valley, London, Munich, Copenhagen, Tokyo, Kyiv, Wroclaw, and other vibrant design, technology and creative nuclei of the world. Our spirited and growing strong Star Crew takes great pride in working side by side with their trailblazing counterparts at some of the largest enterprise clients and global brands, with highly profitable mid-market players, as well as the world's most disruptive "unicorn" startups., Star is an Equal Opportunity Employer. We believe that equity, diversity and inclusion are key to our ability to provide our clients and crew members with unique business and career outcomes. Your race, color, ancestry, religion, gender, identity, sexual orientation, age, marital status, or disability have no effect on our hiring decisions. If you have a special need that requires accommodation, please let us know.

    We offer a rewarding compensation and benefits package, an intellectually and creatively vibrant environment in a central location in Copenhagen, professional flexibility and unique international travel opportunities.