Client Account Lead - Financial Services

Do you enjoy being responsible for the full end-to-end customer engagement model from relationship development, account sales through ongoing delivery? As an Client Account Lead (CAL), you are responsible for the client and client relationship while focusing on sales, revenue, delivery, and client satisfaction. You will work closely with the Sales Director and Leadership team to create, own, execute and maintain the Client Account Plans for Avanade and drive integration with Accenture and Microsoft across a portfolio of strategic accounts. You will be at minimum 30% chargeable with the rest of your time focused on sales and account leadership. You will be assigned to one Client vertical, namely the Banking Sector. This person is leader with a vision of full operational accountability for a portfolio of large, complex, and strategic projects/programs/customers. Together we do what matters,

• Securing long-term account growth, sales and revenue while maintaining agreed profitability, and fast-growing client relationships, buyer access and securing long-term customer success.
• Prioritising strategic and tactical aspects of account management and demonstrates proficiency in building key relationships and networks across the customer base.
• Leadership, planning, coordination & management of all sales & delivery activities to achieve the sales & revenue targets.
• Accountability of sales and account management process. CAL's often leverage the wider Avanade structure to support specific opportunities whether pre-sales, Sales, leadership etc. with a Sales Lead on specific opportunities.
• Partnering with client and account teams to represent product/solution in potential engagements; evolves customer and partner strategy to accelerate growth.
• Partnering with Accenture and Microsoft leadership and account teams.
Accountabilities & Metrics:
• This critical account leadership role will be measured on a range of metrics including sales, revenue, profitability, chargeability, as well as customer and team happiness /satisfaction.
  
  This job will allow you to showcase your skills and expertise in Microsoft technologies, as well as learn from other professionals and experts in the field. You will be part of a dynamic and collaborative team that strives to deliver excellence and innovation to clients. This job is not only a great way to advance your career, but also to make a positive impact on the world with technology.
If you are looking for a challenging and rewarding career in technology, consider this role. You will have the opportunity to help clients extract genuine, measurable value for their business by realizing the potential of the Microsoft platform and ecosystem. You will also drive technical-thought leadership with a long-term view for how the client can successfully manage, operate and secure their technology platform.,
• Extensive experience in the Banking in a tech consulting environment, Professional Services or System Integrator (SI) environment.
• Extensive customer management and/or sales experience including P&L, Sales Forecasting, Demand management etc.
• Commercial, delivery & project management skills including multi-site, global delivery programs.
• Successful track record in delivering complex, large scale systems integration programs.
• Understanding of enterprise service solutions and Microsoft technologies.
• Willingness to develop a solid understanding of Avanade solutions and offerings.
• Desire to be client-facing and engage in both pre-sales and billable activity.
About you:
• Understanding of enterprise service solutions and Microsoft technologies.
• Willingness to develop a solid understanding of Avanade solutions and offerings.
• Ability to train other internal team resources to increase client leadership capacity and capability.
• Desire to be client-facing and engage in both pre-sales and billable activity.
  
  As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
Together we do what matters.


• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you
A great place to work