Client Involvement Officer

At the Marylebone Project, we pride ourselves on delivering the highest possible standard of support to our women regardless of their background and vulnerability. As a Client Involvement Officer, you will establish, facilitate and deliver a range of involvement opportunities. You will forge relationships with external agencies in order to provide a range of exciting opportunities for the women you support.

• Dynamic, vibrant, and enthusiastic?
• Energised by being busy, finding solutions and communicating with others?
• Motivated by working as part of a team?
• Passionate about making a difference in working with vulnerable people?
  
  The Marylebone Project is one of the largest women's hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence, and mental health issues. Whatever their story, we aim for the same ending, self-esteem, employment, and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.
  
  £31,927 per annum
Hours 40 hours a week. You will work a shift rota which will include early, late and weekend shifts. Other times and shifts may be required as per the Project needs. Working hours and rotas are subject to change by the organisation as required, based on operational/service need, though we try not to do this frequently. Some flexibility in working hours is expected. Pension The employee will be enrolled into a pension scheme providing the post holder meets the criteria for eligibility. Minimum pension contributions will be paid by the employer for you if you are eligible. Annual Leave 28 days, including bank holidays, rising by one day a year to a maximum of 33 days after each full year's service. As the project works on a 24/7 basis, you will be required to work some bank holidays, including Christmas and New Year. Contract Full-time, open-ended DBS This post is subject to an enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required. Occupational Requirement
• Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.
Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female. Physical requirement: The Marylebone Project is based over two sites, 100m apart, and the job involves walking throughout and between both sites. The Bradbury House site is a listed building, over five floors with a lift. The postholder must be able to access all areas of the Project and may be required to do so quickly in the event of an emergency. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.