Client Liaison Officer

Dealing with telephone calls and correspondence from clients, electronic communication from clients via our client web application and updating computer records in accordance with their instructions

Review cases at various status and action accounts accordingly

Providing clients with updates on accounts

Making trace enquiries by telephone and correspondence. Standard computerised letters are available on our system

Assistance with other duties that are within the scope of the job purpose

About Bristow and Sutor

Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London.

We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their effort

This can be a full or part-time, hybrid role where time will be split between our office in Redditch and working from home!

To Start as soon as possible

£22,308 basic annual salary

Company Pension Plan

Company Life Assurance Plan

28 Days Annual Leave (Including Bank Holidays)

Daily Fruit and variety of Hot Drinks available

Break Out Areas

On Site Car Park

All applicants will undertake DBS / CCJ checks prior to employment.

Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.