Client Manager

We are looking for an outstanding Client Manager to join our team. Ideally you will have experience in a business-to-business solution sales environment. You will be an effective communicator with a thirst for success. Ability to make tight deadlines and achieve KPI's. You will be responsible for delivering new sales within the corporate sector. You will be responsible for leveraging the Prime Secure value proposition, learning and understanding the client's needs and tailoring a solution to suit. You will be a collaborator, building on your own performance and sharing strategies and plans with your colleagues to achieve common goals and KPI's. You will recognise the value of integrating this approach with the best technology available to provide the client with an unrivalled level of care and protection combined with transparent, real time MI. In summary, you will possess a hunger for success, a passion for Customer care and eye for the detail that sets this team apart from the competition. Our core values:

• Integrity
• Customer Excellence
• Plain-Speaking
• Agility
• Courage & Conviction., As a Client Manger within a highly professional sector, you are accountable for delivering new business against our ambitious sales strategy of achieving £50m turnover per annum by the end of the year 2030.
As such, we see the key responsibilities of the role as being:
• Personal Sales target - revenue and equipment
• Build and maintain a strong pipeline of opportunities
• Report accurate forecast, pipeline and activity data
• Deliver on-site presentations to clients
• Attend Sales/Product training days
• Liaise with Service Managers (Site Surveys)
• Attend Meet the Buyers Exhibitions
• Utilise social media, lead generation resources and network effectively to grow your profile in our market sectors.
CUSTOMER RELATIONSHIP STRATEGY This is an exciting opportunity for the successful candidate, and we welcome your input in shaping our Customer Relationships journey. The five proposed strands of our Customer Relationship strategy you will contribute towards are:
• Serve - Account Management
• Sell - Business Development
• Store - CRM Management
• Shout - Marketing and Communications
• Seek - Research/Lead Generation.
As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Secure is committed to promoting equal opportunities for all; irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.


• You are an ambitious and dynamic new business hunter, capable of prospecting within a target sector and gaining the opportunity to bid for new contracts.
• You will be professional at all times and capable of operating credibly within the corporate networks.
• You are skilled at client relationship management and be able to demonstrate a clear track record in doing so
• You know what excellent looks like in terms of relationship building, customer engagement and strategic business development and always operate at this level
• You have experience of dealing with senior buyers and C-suite specialists.
• You are data driven with strong analytical skills and a good understanding of reporting/management information.
• You have outstanding customer-facing skills and excel at building lasting relationships.
• You are self-motivated and driven to succeed by delivering exceptional performance.
• You are consultative in your sales style and capable of designing a security solution that delivers value to our customers.
• You will be motivated to deliver the right new business
• With an understanding of how technology can enhance the security industry, you will be able to clearly visualise this to your client base and add value to their world.
Your performance will be driven by a mindset built on:
• Caring deeply about the customer and how we 'wow' them
• Courage of your convictions to do the right thing
• Leading and influencing people
• Building brilliant, collaborative, and productive relationships
• Being business-minded and commercially astute
• Working diligently and effectively to secure profitable, sustainable business within a dynamic environment
• Making astute decisions
• Striving for excellence in all you do
• Listening and interpreting a customer's needs., Account management: 2 years (required)
• sales: 2 years (required)
• Customer relationship management: 1 year (preferred)
  
  We are an award-winning, privately-owned, Glasgow-headquartered business providing security systems and guarding services to our blue-chip customer base across the UK. This role is based at our regional office in St Albans Hertfordshire
We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace innovative ideas and change and value everyone's input into how we continue to thrive and grow.

Job Types: Full-time, Permanent Pay: Up to £60,000.00 per year Additional pay:
• Uncapped commission
Benefits:
• Company pension
• Free parking
• Referral programme
Work days:
• Monday to Friday