Client Manager

Salary Not Specified

SMG, The Park, City of Nottingham

Full time
Permanent
Onsite working

Posted today, 21 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: f187f2a10cf244b59c3c72f1a5ea1bae

SMG

Full Job Description

Level & Responsibility: This role is at Senior Manager level has responsibility over a portfolio of clients as well as a team. This role might be better known as Senior Account Manager in other businesses., We are looking for a Senior Client Manager to join our agency partnership with Boots in our in-house Boots Media Group team! In this fast-paced role, you will focus on connecting their brands with a large base of shoppers. You will manage a portfolio of clients and health and beauty brands. You will be accountable for the delivery and activation of campaigns from initial strategy development and briefing through to implementation and evaluation. You will lead a category and a team which you will be accountable to deliver against contractual budgets., Develop proposals and strategies based on supplier budgets and objectives to create a cohesive media plan that will deliver against KPIs
Liaise with a variety of internal and external stakeholders to active branded activity across a range of channels, including on and off-site media within agreed timelines, following creative guide lines
Ownership of driving commercials for the categories under your remit to help contribute towards wider business targets, manage forecasts and reporting on these.
Line management of direct reports, holding weekly meetings, creating workplans, on the job coaching, hosting appraisals and tracking their day-to-day output.
Leading a team to support them in their category growth, client handling and media plan generation.
Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard, showcasing the team at its best
Build positive relationships and communicate confidently with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted and senior member of the team.
Support wider organisational projects, helping to create a great workplace and supporting with SMG's mission to lead connected commerce marketing.
Support the senior leadership team in governance, ad hoc requests and meetings as required.
Define, strategise and deliver category growth whilst aligning to key stakeholders and report progress.
Work hand in hand with strategy and insight to understand client goals, challenges and market conditions to develop tailored strategies.

Exceptional leadership qualities, with demonstrable experience of people coaching and management.
Experience of working towards ambitious targets, with a strong numeracy and data reading abilities, with total commercial acumen.
Budget control and management
Strong presentation skills.
Proficient in the use of Excel, Google Analytics and Power Point.
A proven track record in the development and planning of strategic marketing campaigns, which delivered positive results.
Exceptional communication and relationship skills to confidently work with senior stakeholders and external clients with key brand priority management.
The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo.
Great organisational skills with excellent attention to detail.

We are dedicated to supporting our employees to be the best version of themselves both inside and outside of work. We have an extraordinary culture built by exceptional people and it's because of this that we've been recognised by Best Companies within the top 5 best Marketing & Media agencies to work for, with a World Class and Outstanding accreditation across the past 2 years.

We are also dedicated to continuously reviewing and improving our benefits package to offer the best that we can for our people. We have a whole page dedicated to our benefits here, but here's some of our favourites...