Client Manager - Cyber, Media and Technology

Are you interested in working within a highly skilled team that specialises in supporting the placement of specialist insurance policies for Marsh's Cyber, Media & Technology? Do you have keen attention to detail and excellent organisation skills? If so, we are currently looking to expand our team and are interested in speaking with top talent within the insurance industry. What can you expect :

• Provide support to Client Executives and Brokers, facilitate placement of policies and deliver excellent client service for Cyber, Media & Technology
• Contribute towards and meet internal targets in respect of : error reduction, quality checking, processing and more, Prepare Quotes, Market Reform Contracts and Endorsements (MRCs and MRCEs) and adapt these based on information received from our clients and input from the Client Executive / Broking teams
• Demonstrate knowledge of process steps, procedures and standards throughout the new business and renewal process of the Broking Placement cycle
• Support brokers to ensure compliance with current regulatory and company policy requirements
• Provide clear direction to Technical Servicing Teams through the Work Request Form (WRF)
• Review and respond to queries emanating from Marsh Operations and manage these to close in a timely manner
• To liaise and coordinate with Brokers and colleagues within Cyber, Media & Technology and across the wider organisation
• Arrange for new clients to be set up on our systems, monitor progress of on-boarding / due diligence of clients, intermediaries, and markets.
• Carry out research for more senior colleagues to enable them to inform client developments affecting various types of business
• Effectively plan and organise workload in order to meet business timescales
• Self-motivate in order to achieve desired results with regard to team, company and annual personal objectives
  
  Insurance background desirable
• Professional affiliation / accreditations CII desirable
• Familiarity of London Market Placing Platforms e.g. PPL and / or Whitespace desirable
• Basic Excel skills required
What makes you stand out :
• Excellent attention to detail
• Strong interpersonal skills
• Proven track record of working under pressure
• Ability to cope with the cyclical nature of the business
  
  We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
• Competitive Benefits Package including : 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including : 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.