Client services associate - graduate role

As a client services associate, you'll be part of Sifted's commercial team representing the interests of advertising and sponsorship clients across all Sifted's commercial product lines. Reporting to the head of campaign delivery, you'll be learning your trade and honing your skills by working with clients (from Big Tech to the hottest startups) and internal stakeholders across sales and commercial content. You will gain experience in many aspects of the "post-sale" media process, from advertising schedule management, campaign reporting, client services communications and a whole lot more. You'll also get exposure to a variety of SaaS systems, from CRMs to Google Analytics, which will help you do your job more efficiently. What you will do:

• Work alongside the head of campaign delivery to provide excellent client services and project management for advertising campaigns, including (but not limited to) newsletters, branded content, podcasts and bespoke projects
• Communicate with clients and internal staff to understand project scope, complexity, effort, risk, resource needs, and timelines
• Ensure projects are executed properly and delivered on schedule
• Ensure timely communication of all project blockers
• Work closely with teams internally and communicate effectively
  
  Experience using or willingness to learn to use SaaS tools (such as Asana, and CRM systems) which will help you do your role efficiently. If you haven't had the opportunity to use them before, the willingness to learn is equally important.
• Must be comfortable working with Excel and G-suite apps with strong analytical skills and the ability to juggle multiple projects
• Excellent facilitation, written and verbal communication skills
• Enthusiasm and adaptability; we're seeking a friendly person with a positive and responsive attitude
• Highly organised; ability to coordinate work with multiple departments and driven to keep projects on schedule
• "Can-do" mindset; be willing and able to generate creative solutions to roadblocks
• Experience of, or a keen interest in, working for a media organisation and/or advertising
  
  Competitive stipend
• Shiny new technical equipment
• Regular team socials, both in-person (when possible) and online
Logistics
• You should have the right to work in the UK
• We are looking for someone to join immediately for this role
• This is a hybrid role and you will be required to come into Sifted's office at Bracken House, London a minimum of two times a week.
Job Types: Full-time, Graduate Pay: £25,000.00-£28,000.00 per year