Client Success Analyst, EiQ

Assist and support broader team with data needs, client implementations and other priority tasks.

Collaborate with cross-functional teams to meet business requirements.

Utilize Excel to extract, clean, and transform data for analysis.

Manage and maintain data integrity through a streamlined process.

Participate in process improvement initiatives by identifying inefficiencies and recommending solutions.

Key health & safety responsibilities:

Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health.

Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.

Number of direct reports

Businesses face a rapidly changing world of risk. Today, there is a clear expectation that business performance must be aligned with environmental and social interests and it's time for a new approach to risk management. The era of Assurance 4.0 is here and we are looking for a senior leader to actively drive that agenda to enable our clients to meet the challenges posed by a changing landscape.

If you can demonstrate you are passionate about growing talent to drive results and motivating them team to surpass our growth goals, this role is for you. Our business model means that when our clients succeed so does our business. Striving for continuous improvement you will understand that we need to innovate the way we engage with our clients, to further drive the growth of our business.

We are seeking a detail-oriented and analytical Client Success Analyst to join our team. In this role, you will play a critical part in driving data-management and process improvement. The ideal candidate will have a strong foundation in data entry and a proven ability to manage complex data sets., 1-2 years of experience in data entry, preferably in a SaaS environment

Strong proficiency in Microsoft Excel

Comfortable handling/managing large batches of data and supporting broader team on cross functional tasks.

Familiarity with FTP processes

Excellent analytical and problem-solving skills

Strong attention to detail and accuracy

Excellent communication and interpersonal skills.

Preferred Qualifications:

Bachelor's degree in Finance/Economics or Statistics

Strong SQL skills

Experience with data visualization tools (e.g., Tableau, Power BI)

Knowledge of Agile methodologies

The future is exciting and rapidly changing. New challenges and opportunities are arising all the time. We're adapting to these challenges by expanding our portfolio of services and aiming to become the leading global assurance partner. LRQA's next chapter is set to be an exciting, transformational period of growth. We're well placed to build on everything we've done and further our ambitions for the future. At such an exciting time this is a great opportunity to be part of our next chapter. We are looking for talented people who will support us to build on our strengths and transform our business to be the best partner for our clients., Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).