Clinic Co-ordinator

We have a need for an additional Clinic Co-ordinator to manage and monitor our patients' pathway from admission through to discharge.

• Are you a strong, detailed, organised and experienced Administrator who performs their role and plays their part in a team, with genuine interest, focus and tenacity?


• Are you able to manage effectively in a fast-paced environment, yet still ensure every step of every administration process is covered from start to finish?


• Is it time for you to offer your knowledge and skills to an ever-growing organisation who are committed to providing high standards of safe and effective patient care to everyone?


This is an opportunity to join an established team who look to make that smooth and special difference in every patient's journey at Emersons Green Outpatient department.

This is a Part Time position

Offering 22.5 hours per week spread over 3 shifts

Covering a morning & afternoon clinic 07:00 to 15:00 & 13:00 to 21:00
may include some Saturdays!

Main duties of the job

This is an opportunity to join an established team who look to make that smooth and special difference in all patients journey at Emersons Green Outpatient department.

You will be accountable for following the Patient Pathway and relied upon to keep track of their movements between departments.

The main focus of this position would be to very effectively monitor and ensure the arrangements of a patient appointment, this will include lots of communication with Consultants, Nurses and other medical staff.

The appointment will range from consultations, operations and varied treatments, you will be co-ordinating by keeping the patients you are accountable for updated with regards to the next steps of their visit. You will be cross-checking with medical staff ensuring timescales are being met and informing them of the patients current status within Outpatients.

You will need to ensure all relevant paperwork which the patient should have during their visit is present and accounted for.

Through successful training, our Clinic Co-ordinators are very knowledgeable and you developing the confidence, will also be providing advice in all matters relating to the patient appointments whilst under your monitoring in the Clinic.

This Clinic Coordinator position would be ideal for those who have performed the same similar role in the past; managing and ensuring a patients or customers pathway, journey or stay. You will need to have a welcoming, accommodating and friendly approach, sometimes you might be having to support a potentially worried and uneasy patient. You will be an effective communicator at all levels both written and verbal with strong IT skills, able to pick up new systems easily. You will be an experienced administrator with a strong customer focus appreciation, used to working effectivity in a fast passed, busy environment, yet managing that effective communication style. You will be competent working with personal information and sensitive data and very familiar working within GDPR regulations. Everything we do is focused on providing a high standard of safe and effective patient care. When youre part of the Practice Plus Group team, you dont just have a job