Clinic Manager-Catkin / Community Outpatients

The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of Catkin/Community care. The Clinic Manager will supervise and develop junior staff as well as manage a team of nursing staff as part of the Catkin Senior leadership team., In addition to our main hospital site, we offer pediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man.
Alder Hey Children's NHS Foundation Trust is committed to achieving equal opportunities in employment. All employees are expected to observe this policy in their behaviors to the public and fellow employees.
It is the responsibility of all staff to recognize their role in maintaining a safe environment for patients, visitors and staff; to minimize the risk of healthcare associated infection. Employees are responsible for ensuring that they are fully aware of the Trust's infection prevention and control policies, the post holder will undertake infection control training as required by the position.
The trust is committed to developing an environment that embraces diversity and promotes a quality of opportunity., 1. To be responsible for the coordination of clinics and nurse staffing allocation according to patient numbers and clinic activity.
2. Manage sickness absence and human resource issues in line with Trust policy.
3. Ensure appropriate clinic management of booked patients in consultant led clinics and make any necessary adjustments in liaison with clinician overseeing the patient's care.
4. Liaise with department colleagues to ensure continuous nursing cover across all areas of the Outpatients
5. To be involved in the recruitment of staff and be responsible for the induction and training of staff.
6. Ensure full staff participation at all Trust mandatory training sessions.
7. Participate in and conduct the PDR process in an effective timely manner.
8. Lead and participate in the development of nursing services as part of the Outpatient leadership team.
9. Participate in phlebotomy bleep holder responsibilities and provide clinical and nursing leadership for the department in the absence of the Nurse Manager.
10. Lead the daily safety huddle.
11. Prioritise attendance at governance and senior leadership team meetings.
1. To promote an effective communication system which ensures that a team approach to the care of children, young people and families is encouraged and adopted.
2. To work collaboratively with other professionals and agencies to ensure the needs of the children and families attending the department are met.
3. Manage complaints received on clinic and advise families of the Trust complaints procedure.
4. Maintain patient confidentiality in line with the Data Protection Act and NMC guidelines.
5. To ensure the capture and recording of all patent related data, including that required for Meditech. Education, training and professional development.
1. Provide support to new members of staff and students, facilitating supervision and education through preceptorship and mentorship.
2. Identify departmental training needs of staff within area of responsibility, liaising with Learning and Development to ensure training and learning needs are met.
3. Participate in the education and development of junior staff.
4. Work with other Trust departments, teams and leads to develop and implement information packages for training purposes.
5. Carry out the role of link nurse as required, updating information and educating staff.
6. Support the induction of new members of staff.
7. Supervise and teach staff.
8. To actively pursue opportunities for professional development that are focused on improving outpatient care and the care of children, young people and their families.
9. Work towards the development and implementation of clinical competencies and pathways.
10. To continue to develop and expand clinical roles and skills to meet the needs of children and young people attending Outpatients.
We reserve the right to close vacancies without notice when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Please ensure you check the email account from which you apply regularly as we will contact you using this regarding your application. All candidates will be notified via email whether or not they have been shortlisted.
Alder Hey Children's NHS Foundation Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to creating a well-managed, flexible working environment that supports staff and promotes their welfare and development. We actively promote equality and diversity and operate a Zero Tolerance policy to aggression, violence, bullying and harassment.
Please declare within the supporting information if artificial intelligence (AI) has been used in your application.

An opportunity has arisen in Outpatients for an experienced and enthusiastic nurse to join our Outpatient Leadership Team, as a band 6 Clinic Manager for the Catkin Centre and Community clinics. This is an exciting time, as we grow our team and expand our services, both in the hospital and community settings.
We are seeking a professional role model who will work in partnership with the outpatients/Catkin leadership team and the wider MDT to assess the need of children and young people and support service delivery and development within outpatients.
This role includes the supervision and management of staff, children, young people and their families including clinical work. The post holder will have experience of working within a busy clinical area, willingness to learn new skills and knowledge and have demonstrable effective communication and leadership qualities.

Alder Hey Children's NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients' homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site., Alder Hey Children's Hospital cares for over 330,000 children, young people and their families every year.
As one of Europe's biggest and busiest children's hospitals, we treat everything from common illnesses to highly complex and specialist conditions.
In 2015 we opened a state-of-the-art hospital alongside a brand new research, innovation and education center. Alder Hey in the Park and the Institute in the Park bring together excellent care, technology and design to provide the best possible healing environment for children and their families.

We currently have more than 4,000 staff working across our community and hospital sites. We're also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
+ Great flexible working opportunities
+ Lease car scheme and Home Electronics Scheme
+ Generous annual leave and pension scheme
+ Extensive staff health and well-being programmes