Clinical Admin Support

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the Bassetlaw Local Mental Health Team.
You will work as part of a team of 7 providing clerical and administrative support. Reception duties including monitoring patients and visitor attendance, dealing with telephone enquiries and incoming mail. Please adhere to the full job description.
This role will be suited to someone with reception experience and confidence when handling calls and welcoming patients and visitors alike to the service.
Please note that this is a supernumerary role where you will be based within the Bassetlaw LMHT but will be expected to travel to other sites in the mid Nottinghamshire area, making no two days the same., + To carry out all aspects of clerical and administrative support.
Maintain health care records including computerised systems and databases.
+ Reception duties including monitoring patients & visitor attendance, dealing with telephone enquiries and incoming mail.
+ To receive and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
+ Type correspondence, as required.
+ Co-ordinating healthcare appointments for patients.
+ Word process correspondence including letters, memos and typing reports.
+ Required to take notes/minutes at team meetings.
+ Filing and photocopying, scan and attaching documents.
+ To implement and maintain adequate filing and follow up systems.
+ Transfer of individual and bulk files for archiving between locations.
+ Input clinical data and maintain.
+ Identify health and safety practices that are appropriate to self and others.
+ To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake personal development plan 'My Annual Review'.
+ Working as a team to provide cover for sickness and annual leave, as and when required.
+ To undertake any other duties that would be a reasonable expectation of the role.

Working for our organisation
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment