Clinical Admin Support Officer
Frimley Health NHS Foundation Trust, Camberley, Surrey
Clinical Admin Support Officer
Salary not available. View on company website.
Frimley Health NHS Foundation Trust, Camberley, Surrey
- Part time
- Permanent
- Onsite working
Posted 4 days ago, 16 Oct | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: dcbc74f9bc884b1098a1399c3d489c5a
Full Job Description
- To provide an administrative service to the Department.
- To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
- Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
- To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
- Answer queries from colleagues, GP's and patients in a timely and professional manner.
- To ensure that secure systems are in place for the storage of all resources including computerised information.
- Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.
- Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.
- To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
- To ensure all phone calls are dealt with in a professional and timely manner
- To operate the various EPIC and other IT systems to fulfil the role/department requirement
- To assist with administrative tasks related to our virtual fracture clinic Working for our organisation Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills. The position will offer the chance to work with Orthopaedic Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR - Epic - went live in June and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.