Clinical Flow Co-ordinator

The inpatient wards provide assessment and treatment of service users experiencing a range of mental health problems. We have an exciting opportunity to undertake the role of patient clinical flow coordinator. The post holder will be responsible for leading and facilitating safe and effective discharge in line with the Trust policies and procedures, supporting the planning and co-ordination of patient flow across the care pathways
We have 1 new post available:
· 1 Mid Essex (Crystal and Linden Centre), + The focus of these roles will be to promote patient flow and ensure all admissions remain purposeful.
+ The post holders will be responsible for working with patients and their chosen carers, inpatient and community teams and wider system partners to avoid delayed transfer of care from inpatient services and provide assurance that all necessary actions to resolve ward and trust level delays are in progress. The discharge coordinators will also be responsible for ensuring all system delays are appropriately escalated and agreed actions in progress.
We are looking to expand the clinical and professional expertise within the integrated flow team and will welcome applications from:
+ Nursing (Mental Health; General; Learning Disability);
+ Occupational Therapy
+ Social work.
+ Qualified probation officer
+ Specialist housing officer
+ or equivalent., · Work in partnership with the ward teams, external services (e.g., social services, community, and voluntary services), and commissioners to support patient flow from admission to discharge, coordinating seamless and timely packages of care, geared to the needs of the service user.
· Support the wider inpatient and community MDT to identify potential barriers to admission/discharge and how these can be resolved at an early stage to prevent unnecessary delays.
· Have a working knowledge of the various funding streams and options to support effective discharge and the assessments and processes required to access them.
· Effectively analyse the bed capacity using electronic patient information systems, pre-empting emergency and planned admissions to ensure that beds are allocated appropriately, effectively, and in a timely manner to maximise patient care and the patient experience and to ensure national elective admission targets and quality standards are achieved.
· Proactively seek out solutions to patient flow issues, challenge practice and escalate deteriorating performance or any concerns at the earliest opportunity.
· Connection to community and locality system resource.
· Completing documentation regarding funding panels and/or presentation to quality/ funding panels.
· Provide a point of contact for patients, relatives and staff on issues relating to patient flow, assistance advice and support.
· Be responsible for supporting the assessment, planning, implementation, and evaluation of care within agreed parameters, to ensure meaningful admission and safe, appropriate discharge.
· Have a working knowledge of local, national policies and legislation, which govern current service provision and audit.
· Be responsible for ensuring effective communication pathways exist.
· Ensure that patients, relatives, and carers are given information about discharge planning and have that information explained. Support patients and significant others in their decision making to help promote an ethos of enabling and independence in a timely and consistent manner.
· Communicate effectively with patients, families and / or carers regarding the patient's admission/discharge plans and inform them of the benefits and risks of suggested options.
· Responsible for identifying and contributing to the training needs necessary in providing quality, evidence-based care as appropriate.
· Maintain accurate patient records and provide patient information to supervising staff when requested.
· Provide visible, local leadership to deliver improved team working and effectiveness, facilitate communication and ensure that high levels of professionalism are always maintained.
· Working alongside inpatient teams, ensure Safer Care Bundle principles and NHS Improvement methodology - Red to Green is embedded into practice
· Ensuring clinical readiness for discharge principles and escalation with appropriate recording. Comprehensive working knowledge of all individuals on ward and progression towards discharge.
· Oversight and escalation of all Ward, Trust and System delays.
· Oversight of all individuals with an extended LOS and plans in place to promote effective discharge.
· Be responsible for participating in the development of the service, setting quality standards, including the auditing, monitoring and review in line with clinical guidance practice and policy.
· Be responsible for deputising and providing appropriate support for colleagues.
· Provide subject matter specific supervision, consultation and advice for colleagues within wider multi-agency system partners.
· Be responsible for the effective utilisation of resource.
Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered 'suitable alternative employment' to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.
Important Professional References
Make sure that as a part of your application you have professional references with business contract information covering your last three year employment history. We are unable to accept personal or character references.
As a newly appointed employee you are responsible for incurring the cost of your initial DBS check relevant to your post, the amount will be deducted from your first salary with the Trust.
Applications for Job Share are positively welcomed.

EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
+ We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
+ We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.

Our vision and values
Our Vision
"To be the leading health and wellbeing service in the provision of mental health and community care".
Our Purpose
"We care for people every day. What we do together, matters".
Our Values
+ We Care
+ We Learn
+ We Empower
Our strategic objectives
+ We will deliver safe, high quality integrated care services.
+ We will enable each other to be the best that we can.
+ We will work together with our partners to make our services better.
+ We will help our communities to thrive.
Our services
+ Mental Health Services
+ Community Health Services
+ Learning Disabilities Services
+ Social Care
Find out more about the services we offer in our service directory., The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
Covid Vaccination
Although Covid vaccinations are no longer a mandatory requirement within the NHS we continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and patients is a top priority for us at EPUT.
If you would like to book a Covid vaccination or would like more information please contact us by emailing [email protected].

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
+ Season Ticket Loans
+ NHS discounts for staff
+ Excellent Training facilities and opportunities
+ Buying and Selling annual leave scheme
+ The opportunity to work bank shifts and expand knowledge and experience in other areas
+ Salary Sacrifice schemes including lease cars and Cycle to Work
+ Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.