Clinical Governance Administrator

Our Clinical Governance Administrator will act as the clinical governance administrator, providing clerical and administrative support for clinical governance activities within the surgical service.
They will deal with routine matters relating to the risk and governance function, ensuring urgent work is brought to the attention of clinical governance co-ordinators as appropriate.
If you would like further details or an informal visit please email [email protected] or contact
Previous applicants will not be considered, + · Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
+ · Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
+ · Provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
+ · Be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together
+ · Work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
+ · Acknowledge that you need to continually deliver greater value to customers.
+ · Be honest about your biggest challenges and create a culture of curiosity and openness
+ · Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
+ · Be curious and creative about new possibilities, whilst identifying what works well and to do more of it
+ · Help to develop and foster a learning environment where feedback is welcomed and valued

Working for our organisation
Why Work With Us
The surgical patient safety team are a forward thinking, cohesive team of 3 people who need the support of an additional team member.
We work very closely with our medical, matron and operational manager colleagues to support the Trust patient safety agenda.
The team are currently in the midst of some very exciting changes to the patient safety culture at the Trust, including implementing the Patient Safety Incident Response Framework (PSIRF) and a new incident reporting system (DCIQ) to bring us in line with the Learning From Patient Safety Events (LFPSE) framework., + Provide general administrative support to the clinical governance co-ordinators, Associate director of nursing and Medical clinical governance lead.
+ Deal with telephone and email enquires relating to the patient safety agenda and governance function in accordance with the Trust procedures.
+ Enter appropriately RCA and supplementary documentation onto the Trust risk management data base (DCIQ)
+ Liaise with external organisations regarding any incidents reported by Trust staff and refer incidents for investigations as necessary
+ To collate information regarding Duty of candour and up-date the appropriate information system
+ Attend M & M meetings collecting and inputting data into the Trust and local data base and to co-ordinate the meetings ensuring that the appropriate personnel attend the speciality meeting.
+ To be aware of, and have updated knowledge of, hospital policies and procedures from the Trust's intranet
+ To be responsible for own knowledge of the Trust's and departmental Health and Safety Policy and risk register
+ There are no responsibilities for budget control in the post however the post holder must ensure resources are used as effectively.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.