Clinical Healthcare Support Worker, Band 3

Clinical Healthcare Support Worker, Band 3 (22.5 hours a week)

We are looking for a caring, passionate, flexible & organised Health Care Assistant for an exciting opportunity to come & join our friendly gynaecology out-patient team in delivering care in this busy environment

The post holder will work with the team to ensure the smooth running of the department & provide support & nursing care to women & their families; periodically they may also be required to work on the in-patient ward. They will support & assist health professionals with procedures & investigations; excellent communication skills are essential

We are particularly looking for someone who is interested in womens' health & ensuring that a high standard of care is provided. We also recognise that having a diverse workforce will improve patient outcomes & staff experience

The post is 22.5 hours, shifts are Monday to Friday between 07:30hrs & 18:00hrs. The post holder will be expected to work predominantly in Gloucester Royal Hospital but also required to work across both sites

Main duties of the job

The post holder will be an integral member of the team facilitating the smooth running of the clinic, including ensuring the environment is clean, safe & well stocked. You will support staff, patients & their families during clinic & when patients attend for procedures. Sometimes women receive bad news & therefore having the ability to show empathy & deal in a sensitive & tactful way when communicating with patients & their families will be fundamental to the role

With the support & guidance of the surrounding team you will assist the team with procedures; it would be desirable for the successful applicant to have enhanced levels of dexterity in order to be able to do this effectively

We want staff to be flexible and be able to work across the whole unit, therefore the post holder will be expected to work on 9a (inpatient gynaecology ward) periodically

Women attending clinic can often be vulnerable so it is important that the post holder is able to be alert to any safeguarding issues & escalate as required

To be successful in the position the post holder will need basic IT skills & be competent in using computer based programmes to support patient care

Gloucestershire Hospitals is one of the largest hospital trusts in England serving a diverse population of almost 620,000 people. We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital (CGH) and Gloucestershire Royal Hospital (GRH).

The majority of gynaecology out patient work is focused in GRH but we also provide services in Lansdown suite in CGH. The team work across both sites. Gynaecology in patients in located in GRH & we starting to work more closely with the ward & want staff to be flexible to work in both areas.

We are committed to diversity, inclusion and equality of opportunity for everyone, valuing and celebrating differences and encouraging a workplace and culture where all can thrive. We endeavour to ensure each and every person working in our organisation feel respected and valued. Respecting and valuing differences will help to ensure that our policies and services reflect the needs and experiences of the people and community we serve.