Clinical Logistics Specialist

IQVIA is looking for a Clinical equipment delivery specialist with exceptional customer service skills. You will be covering the midlands territory, working within the Sales/Supplier/Logistics team to support the safe delivery of surgical equipment to hospitals. You will need be comfortable with navigating your way around a hospital setting, able to identify the right people and department to ensure the smooth, on time delivery of medical equipment in line with company standards. It will be your responsibility to orgainse the logistics, making sure the right kit is in the right place at the right time, working closely with your internal supplier management team as well as clinical staff at your client site. You will ensure the accurate completion of paperwork and inventory management systems. Exceptional customer service skill is required to provide the highest quality and timely service for each delivery. This will ideally suit someone who is looking to have a career in medical devices sales in a clinical hospital theatre setting and could be a steppingstone into sales.,

• Coordinate with Sales Team, Customer Services, Supply Chain, Warehouse, and Clinical Theatre Staff to ensure timely delivery of surgical kits.
• Manage urgent movement of Implants and Instruments Trays between hospitals.
• Record and reconcile borrowed implants to ensure replenishment and accurate invoicing.
• Resolve DNA issues and ensure complete loan kits for collection.
• Assist with kit preparation, sterilization, and packing processes.
• Support regional SLOB initiatives and assist with Out of Date implant management.
• Collaborate with S&OP team for Inventory Audit reconciliations.
• Aid new business wins by deploying account consigned inventory.
• Occasionally provide weekend logistics support.
  
  Exceptional communication skills and ability to build strong relationships.
• Highly organised with excellent task prioritisation abilities.
• Thrives under pressure and demonstrates initiative in problem-solving.
• Familiarity with inventory and supply chain processes.
• Insight into the medical technology industry and orthopaedic market.
• Confident driver.
  
  IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare - and human health - forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes. To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

This role is a full-time position, offering a competitive salary plus bonus and a small company van. Mandatory requirement of a full driving license with no more than 6 minor points.