Clinical Navigator

Are you ready for a new challenge ?

The Welsh Ambulance Services University NHS Trust is looking for highly motivated, critical thinking Paramedics and Nurses to join a new team of Clinical Navigators working at the forefront of 999 call streaming, clinical oversight of emergency calls and intelligent dispatch opportunities.

Working to the top of their professional licence, the post holders will workexclusively from one EMS Clinical Co-ordination Centres and will ensure that at the point of contact with the ambulance service, patients are clinically screened and streamed to services appropriate for their needs.

Clinical Navigators will assure patient safety by reviewing the dispatch order of patients waiting for a face-to-face response by clinical acuity, review live high priority 999 calls and request secondary clinical assessment or streaming incidents to other partner agencies or specialist resources where clinically appropriate.

These exciting new roles are crucial to the ambitious and patient-centred new clinical model developments in our Service and as a senior clinician, you will provide support and advice to colleagues across Team WAST, working in a fast paced and rapidly changing emergency operations clinical team.

As a responsible and accountable clinician working within EMS Coordination, your primary role is to provide clinical oversight and advice and make resourcing/prioritisation decisions to ensure the safe and effective clinical management of patients following a 999 call, or patients requiring face-to-face response following a 111 call. As an experienced clinician, working actively to ensure that any face-to-face response is preserved and prioritised for those most in need, you will be able to demonstrate your ability to recognise and respond appropriately to individual patient risk, considering dynamic and sustained changes within the wider waiting ambulance patient queue in the community.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.