Clinical online Service Lead

This is a substantive role for an RGN with extensive sexual health service experience who will be employed to work in the specialty of Integrated Sexual Health as part of the Essex and Suffolk Sexual Health Services. The post holder will lead in the day-to-day support and management of the online element of both the ESHS and SSHS supporting the integrated service teams and the public in access to and management of the online service. The post holder will be expected to travel between sites across both counties. The Post holder will have responsibility for the oversight of the management of results from the online 'click it' service. This would include audit of results and uptake of the online testing service and leadership of the safeguarding oversight of the digital service.,

• Oversight of the results generated by the online testing service, reviewing data of these results and presenting to the Operational and wider Team
• Oversight of the PHR safeguarding and vulnerability alerts
• Oversight of the response to urgent tasks generated by the PHR
• Support the Navigation Hub Team with service user queries offering a point of contact and support, coordinating access, signposting and onward referral as indicated.
• Line management responsibilities for band 6 clinic online nurse and Navigation Hub Lead
• Maintain oversight of the online access processes communication with partners supplying service and responsively and swiftly managing and escalating any issues as they arise
• Manage service user queries relating to online access
• Support development of marketing and information for public, staff and service user
• Actively participate in the development of service specifications to improve and enhance online access
• Working with Navigation Hub Team oversee and support the eC-Card condom access scheme, initiating developments to improve access and service
• Work effectively in a team environment, delivering a high standard of evidence based integrated sexual health practice through virtual support and management of service users seeking sexual health services.
  
  Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision:Transforming Lives Values:Care, Innovation and Compassion Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.