Clinical Operations Lead

Reporting to the Head of Nursing, this role will be responsible for the safe and effective planning of nurse visits, acting as 1^st line escalation for clinical decision making regarding the delivery of patient care. Working closely with the planning coordination and nursing team, upon escalation, you will act in the capacity of secondary assessment to determine if treatment can proceed or whether further guidance is sought from the patient's clinical referring team. Where patients contact Pharmaxo Healthcare for clinical queries, you will liaise with the patient and where appropriate signpost to their relevant clinical team or liaise directly with their referring centre, ensuring at all times that you operate in accordance with our contractual obligations and your clinical competency. Also working with the wider nursing and quality teams you will seek to increase efficiency in processes whilst maintaining safe, effective nursing care.

You will need to be kind, compassionate and caring with a desire to provide excellent patient experience and safe and effective care.

The Pharmaxo Group is an award winning, market leading pharmaceutical and healthcare business that serves customers, patients and medical professionals across the UK., Pharmaxo Healthcare which is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS.

• Annual salary: up to £38,000 (depending on experience)
• 33 days holiday (including bank holidays)
• Annual company bonus scheme (subject to eligibility)
• Pension - you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
• Generous Life Assurance package
• Private medical insurance
• Access to Employee Assistance Programme, counselling service and virtual GP service
• Pharmaxo Engage is our Reward & Recognition intranet which includes shopping discounts and benefits
• Reimbursement of NMC fees
• Uniform provided
• Ongoing training and support with revalidation