Clinical Outcomes Support Officer

Working closely with clinical staff to facilitate the timely and accurate delivery of all clinical information requirements. Ensure monitoring tasks are completed and records are kept of any issues, escalating as appropriate.
Ensure the efficient and accurate collection of clinical data relating to patients within the defined specialty, including data input and manipulation.
Data entry and data quality checks involving the use of web-based applications, databases and Microsoft Office software including MS Word, MS Excel and MS Outlook. The post holder will have the ability to learn and use, with minimal supervision, new software packages and systems in order to perform daily, and ad hoc tasks as required.
Able to confidently converse with local, external and international colleagues and senior managers with a basic understanding of technical and clinical terms used.
To facilitate the effective use of data within the scope of the role to support the objectives of the service, assisting in the delivery of outcomes reports and data integrity., The PBT service will treat up to 750 patients at a steady state. The case mix is heavily biased towards complex and rare cases, with a focus on patients who benefit most being prioritised for PBT. Outcome analysis is crucial in ensuring the best treatments are delivered to patients and continuous development are made to the service.
A National Proton Registry is in development to collate data collected for all NHS patients treated with PBT, alongside a programme of Evaluative Commissioning in Protons (ECIP) studies., + Working closely with clinical staff to facilitate the timely and accurate delivery of all clinical information requirements. Ensure monitoring tasks are completed and records are kept of any issues, escalating as appropriate.
+ Work closely with Research Radiographers and the ECIP team to collect data for Evaluative Commissioning in Protons studies (ECIPs) and the National Proton Registry
+ Ensure accurate transcription of paper Case Report Forms (CRFs) into appropriate electronic data capture systems
+ Support research staff to chase data returns from referring centres/local care providers as required
+ Ensure the efficient and accurate collection of clinical data relating to patients within the defined specialty, including data input and manipulation.
+ To facilitate the effective use of data within the scope of the role to support the objectives of the service, assisting in the delivery of outcomes reports and data integrity.
+ To complete abstraction and data quality checks on clinical information and web form extracts, paying attention to detail and the accuracy of data.
+ To apply a basic understanding of specialty specific data, applying attention to detail, to ensure quality and efficiency of processes.
+ Able to confidently converse with local, external and international colleagues and senior managers with a basic understanding of technical and clinical terms used.
+ Apply quality control procedures to check and report the results of outputs ensuring only accurate information is delivered to the clinical stakeholders.
+ Using experience and clinical knowledge to review the accuracy and quality of recorded data, reporting errors and error themes regularly.
+ Data entry and data quality checks involving the use of web-based applications, databases and Microsoft Office software including MS Word, MS Excel and MS Outlook. The post holder will have the ability to learn and use, with minimal supervision, new software packages and systems in order to perform daily, and ad hoc tasks as required.
+ Ensure the provision of a first point of contact within the Proton Clinical Outcomes Unit for all queries and requests ensuring they are logged and tracked, including the running of the team's shared inbox.
+ To ensure significant issues effecting the outputs and quality of the department are escalated to the line manager in a timely manner.
+ To represent the Proton Clinical Outcomes Unit/National Proton Registry and ECIP team as appropriate in meetings, reporting back on progress and to deputise for their line manager as appropriate.
+ On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programs or projects.
+ Demonstrates the agreed set of values and accountable for own attitude and behaviour.
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

We are seeking a Clinical Outcomes Support Officer, looking for a stimulating and purposeful position, to become a key member of the Proton Beam Therapy Clinical Outcomes Unit at The Christie Hospital NHS Foundation Trust. The post holder must have a good secondary level of education to A Level standard, NVQ level 4 qualification or equivalent knowledge gained through experience. The post holder should also have experience in an information role involving the querying of data and the ability to work logically with great attention to detail to ensure accurate data entry. The post holder must also have good interpersonal and communication skills, be familiar with the use of Microsoft Office software, and be able to communicate effectively with clinicians, managers, statisticians, analysts and other healthcare professionals. The post holder should also be able to work independently, but also as part of a group or team. This new and exciting post represents an exceptional opportunity
for an enthusiastic, talented and experienced outcomes support officer to develop their career in clinical outcomes, in a cutting-edge area of cancer treatment and research as part of the state-of-the-art Proton Beam Therapy Centre at The Christie Hospital NHS Foundation Trust in Manchester.
This is a permanent position, with the option to work a mixture of onsite at The Christie or from home.

Proton Beam Therapy (PBT) is a specialised form of radiation therapy for which NHS patients were previously referred abroad for treatment. The Christie Proton Beam Therapy Centre is one of two high-energy proton centres that have been developed in the UK. The Christie has offered proton therapy since late 2018 as part of a national service for NHS England, in collaboration with UCLH.