Clinical pathway co-ordinator

Assist the manager to book patients for day case procedures and treatments via different referral systems
· Follow the emails, All Script and Renal Plus system and book patients in the day case diary with the day case manager' and sister's support
· Prepare, contact and send appointment letters to the patients
· Liaise with GP or other departments and deliver or receive essential information on time connected to the patient's procedure / treatment plans
· Follow the day case diary and make sure patient's medical notes are available in advance for the surgical procedures
· Maintain welcoming and positive atmosphere plus develop professional relationship with patients, friends and family
· Establish good working relationship with colleagues within and outside our services.
· Understand the roles and responsibilities and familiar with the team and environment
to assist the team in delivering the high-quality comprehensive care at all the time
· Answer telephone in a courteous and professional manner, record and relay messages as appropriate
· Assist the day case team in admitting the patients on to the computer system and complete the process on time
Adhere to operational/Trust policies and procedures in relation to Health and Safety and Fire
Undertake any other duties as appropriate to Band 2 criteria in order to fulfil the requirements of the service., Please scroll down to access the full Job Description and Person Specification located in 'Documents to download'.
If you have further queries please don't hesitate to contact the line manager using the contact details below.

Staff and patients from across East Kent Hospitals are the feature of the biggest NHS recruitment drive in its 70 year history. https://www.ekhuft.nhs.uk/patients-and-visitors/work-here/
Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the 'We are the NHS' campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed.
There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work,
there's never been a better time to join us. To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework.
We'll close this job advert once we've received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on who are happy to help.
We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.
The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.

We are looking for a kind, caring and enthusiastic person who is passionate to gain more knowledge and develop new skills with positive attitude to join our Day Case Team, Marlowe Ward
This post is 30 hours / week Monday to Friday with flexible working pattern as per rota
Reporting to: Band 7 Day case and Haemodialysis Manager
Staff Group: Band 6 In-Charge sister and band 5 registered nurses plus band 3 and band 2 HCAs
Marlowe Renal Ward comprises of 27 acute In-patient beds and 6 Day-case beds plus 4 acute haemodialysis stations/ beds.
We admit patients for renal vascular access procedures (dialysis line insertion) or operations and or related complications, Kidney biopsies, intravenous drug administration including immunosuppressants, CT scan pre- hydration, IV Iron infusion, Ascitic drains, Nebulizers, diagnostic procedures and for an urgent renal review.
Day-Case, Acute Haemodialysis and Ward team work as a team to deliver high standard quality care to all our patients coming to our care., We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.