Clinical Secretary (In Patient Unit / Community)

We are looking for an experienced Secretary to provide secretarial and administrative support to the Hospice medical and clinical teams ensuring the provision of an efficient and reliable service., Successful appointments will be subject to Enhanced Disclosure and Barring Services Check (DBS) check.

The role will involve dealing with important and sensitive information in a confidential way interacting with members of the public in a compassionate and tactful way and the accurate use of computerised patient record systems. Attention to detail is essential.
The successful candidate will be educated to GCSE Level C or equivalent, including English; NVQ level 3, RSA 3 or equivalent and ECDL or equivalent. You will have knowledge of medical terminology and experience of secretarial work in a healthcare setting with minimum 2 years' experience working as a secretary.
You will have strong people skills with the confidence to communicate with patients, family members and professionals face to face and over the telephone, possess excellent organisation skills with the ability to work effectively in emotionally demanding situations.

Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals' physical, social, spiritual and emotional needs.

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
An exciting opportunity has arisen for an enthusiastic team player with exceptional people skills to join our team of dedicated Clinical Secretaries to support the Community Nursing and In Patient Unit teams over 7 days. The role will be responsible for ensuring the efficient, responsive, proactive, and reliable administrative support to all services, but specifically focused on the IPU Team supporting Admission, Discharge and effective coordination of care. You will also be responsible for providing cover for the community secretaries as required and supporting the Woodview reception volunteers.
We are proud to offer a wide range of benefits, including:

• A warm and welcoming working environment,


• 35 days annual leave inclusive of bank holidays, increasing with length of service,


• Contributary pension scheme,


• Free car parking,


• Subsidised lunches,


• Cycle to Work Scheme,


• Shopping, leisure and holiday discounts,


• On demand GP,


• Westfield Health - Health Cash Plan,


• Life Assurance,


• A range of Wellbeing initiatives., The role is part time, working 22.5 hours per week (Monday to Sunday) 8.30am - 4.30pm, with salary of £15,907 - £17,059 per annum (pro rata of £26,158 - £28,052 pa), We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our "Role Applicants Data Protection Compliance Statement (Privacy Notice)".

Main Contact: HR