Clinical Service Lead

An exciting opportunity has arisen for a secondment for one year to a Band 8a position within the Acute and Urgent Care Service Line. We are looking for highly motivated, skilled individuals to work as members of our senior team. The band 8a role is pivotal to support the changes that are currently in progress across our services to ensure that our teams deliver the best possible care to the patients that we serve. Key priorities will be with supporting and leading on the operational management and Clinical Leadership for the teams in the specific service areas. The postholder is responsible for the line management of the staff who work in these teams, for the performance management of the services in terms of quality, finance, Human Resources management and Governance. You will be supported by the matron and wider service line to deliver key priorities., You will be working with the Acute and Urgent care service line which covers the Acute Inpatient Services, Urgent care - Crisis Pathway, including Liaison Psychiatry, and Home treatment teams. We have positions available in Urgent care and Inpatient care., + To communicate effectively with staff through regular briefings and provide opportunities for staff involvement in service development.
+ To communicate policies and procedures within the service, with partners and externally to ensure effective understanding and implementation.
+ To communicate complex service-related information to senior managers, partners and relevant stakeholders using a variety of methods including, reports, presentations etc.
+ To maintain effective and helpful relationships with service users, their relatives, friends and carers.
+ To maintain effective relationships with members of the Trust, and other statutory and voluntary agencies.
Service Development and Review
+ To be responsible for the regular review and updating of the service's operational policy.
+ To contribute to the on-going development and evaluation of the services in relation to need, local and national quality standards and target frameworks.
+ To ensure that partners are involved in service development and that developments within the third sector are accounted for in developing the service.
+ To work with service users, carers and other local stakeholders to tackle health inequalities.
+ To ensure all service developments and commissioned services function within the parameters outlined by clinical governance requirements.
+ To participate in the development and implementation of Trust policy within the service and take an active role in all operational and business planning.
+ To ensure safeguarding vulnerable adults and children policy and protocols are adhered to.
+ To plan and co-ordinate service review activities and to deliver, with colleagues, a programme of regular audit and continuous service improvement.
+ To lead the community engagement programme and delivery of tailored and coproduced services for key priority population groups.
Management of Resources and Performance
+ To use integrated management information systems to ensure resources are managed effectively.
+ To ensure all members of the team are recording clinical and patient management information using IAPTus and RiO, as required.
+ To undertake regular skill mix review to ensure the workforce structure is designed to meet service demands.
+ To apply structured management for safe and effective use of all resources within budget and within legislative frameworks.
+ To lead on the data analysis (via RIO) and collation monthly and quarterly CCG and Trust performance reports, as required.
Financial and Performance Management
+ To be responsible for ensuring that the service meets the Key Performance Indicators(KPIs) agreed with CCG commissioners as well as nationally agreed targets (access and recovery).
+ To deliver the services within the allocated budget and ensure that monthly financial reviews are undertaken.
+ To work closely with the service's allocated Financial Business Partner to ensure the service's financial position remains within budget.
+ In agreement with the Head of Service Delivery, the postholder may be responsible for an allocated budget for the service.
+ To oversee the development of and distribution of key service performance reports to internal and external stakeholders, such as the Trust Board and the CCG.
Service Delivery
+ To ensure the service is delivering effective health care and wellbeing interventions in accordance with NICE Guidelines, Royal College of Psychiatry stadards and Policy Implementation guidelines.
+ To ensure service standards are applied and kept under review and to inform the Matron / Clinical Manager and Head of Service Delivery of any significant problems or concerns in this regard.
+ To promote and develop positive and integrated working relationships with the service'sthird sector partners.
+ To ensure all staff members are aware of and trained to apply Safeguarding procedures.
+ To ensure the team effective interfaces with other teams and services, referring agencies, service users and carers
Leadership
+ To develop and promote collaborative and integrated working across all elements of the service.
+ To ensure roles, responsibilities and accountability for team managers, partners and staff are clearly defined.
+ To devolve resource management to team managers where appropriate.
+ To ensure effective systems for supervision and developmental review / appraisal are in operation and that central report returns are made.
+ To identify essential and developmental training needs, recording and reporting on training take up and ensuring mandatory standards are met.
+ To ensure all Human Resources policies are adhered to responding to grievance, dispute or disciplinary issues in a timely way.
+ To apply the Trust recruitment procedures to ensure fair and timely employment of staff to meet service needs.
+ To ensure all staff are applying customer care skills to ensure service users and carers feel welcomed, listened to and informed.
+ To identify and acknowledge individual and team strengths and ensure access to opportunities for further development
+ To facilitate career development and promote future leaders both for clinical practice and for management roles.
Governance
+ To work with the Head of Nursing & Quality and the Head of Service Delivery to set up and administer a monthly Performance Review & Quality Cluster meeting.
+ To maintain and further develop approaches for involving service users, partners and wider stakeholders in the delivery of Services
+ To ensure that the Trust's Governance processes are applied and that all staff work within the governance framework.
+ To ensure clinical standards of care for service users are kept under review reporting any significant problems to the Head of Service Delivery
+ To encourage staff to share good practice, develop ideas to improve services and promote research.
+ To maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene.
+ To promote regular service audit and performance evaluation.
+ To ensure robust risk assessment and management accordance with policies undertaking risk analyses as required and developing management plans to minimise risk.
Training and Development
+ To undertake mandatory and statutory training as required by Trust policy.
+ To participate in regular supervision and annual development reviews as well as devising and participating in education and training programmes, as required.
+ To contribute and commit to undertaking an annual Development Review/appraisal.
+ To undertake personal development as identified in the Personal Development Plan (PDP).
At South West London St Georges Mental Health Trust we are committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Committed Employer, and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and Employers Network for Equality and Inclusion.
As part of the Trust's commitment to Equalities and Diversity, the Trust supports the establishment of Staff Networks groups to promote diversity in the workplace:
+ BME (Evolve) Staff Network
+ Christian Staff Network
+ DiverseAbility
+ Deaf Staff Network
+ Mental Health Staff Forum
+ Women's Staff Network
+ LGBTQIA+
We are committed to supporting the Armed Forces Community and has signed the Armed Forces Covenant.
We provide reasonable adjustments to the interview process for any candidates with a disability.
Please note:
+ That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received
+ That once you have submitted your application you agree to your application being transferred to a 3^rd party e-recruitment system
+ That should you not have heard from us within three weeks from the closing date your application has not successful
+ That priority consideration for applications may be given to at-risk NHS employees
+ That should you be successful and appointed, you authorise South West London and St George's Mental Health NHS Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
+ That your employment is offered subject to successful completion of a Probationary Period depending on your Band (except medical roles)
+ That we are a smoke-free Trust

We are a recovery focused service line. Working within the acute service line service line requires a high degree of personal resilience and the successful candidate will need to be highly motivated and enthusiastic, be mindful of personal and professional boundaries and able to work effectively in a multi-disciplinary team setting., Working within the service can require a high degree of personal resilience and the successful candidate will need to be highly motivated and enthusiastic, be mindful of personal and professional boundaries and able to work effectively in a multi-disciplinary team setting. You will forge collaborative working relationships with many allied services and especially with colleagues in the acute trust.

NHS AfC: Band 8a
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as 'good' however we aim to be 'outstanding'.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working., We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.