Clinical Shift Allocator

Providing effective clinical shift allocation and administrative support to the team. This will involve dealing with general queries from colleagues/patients/members of the public, either face to face, over the phone and overseeing administrative systems and processes. The post holder will provide general co-ordination and allocation of the service/department to ensure the smooth running of the service. This includes maintaining confidentiality, supporting colleagues, and managing the work of others.,

• The post holder will demonstrate excellent clinical and organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
• Display and perform high level of clinical expertise in both administrative and clinical role.
• Assess and review patients in own area of competence and document accordingly.
• Independently perform holistic Frailty assessments and review manual BP's, ECG's, Phlebotomy, risk assessments (including waterlow, MUST, pain scoring), amending care plans and completing Falls assessments.
• Provide a high quality confidential and comprehensive administrative and clinical service.
• Utilise advanced level IT skills to create reports, spreadsheets and presentations.
• Prioritise own workload on a day-to-day basis to ensure that deadlines are met., NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High Cost Area Supplement - Fringe This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,258 to a maximum of £2,122 p.a. pro rata for part time).,
• To be proficient in using Microsoft office packages and other identified IT systems and support other team members in their use.
• To record relevant service user documentation contemporaneously on identified IT systems as required- SystmOne
• To support completion of service users referrals, record electronically and feedback to team members.
• To input data onto the service user information management systems to update service user details, and periodically use reports to ensure service user details are correct.
• Be responsible for updating the electronic service directory on a regular basis, sourcing referral criteria and ensuring accessible to all relevant parties.
• Ability to independently plan daily visit displaying high levels of clinical accuracy and attention to detail
• Complete holistic assessments of patients in Rehabilitation and Frailty Service.
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system. Use of AI Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Benefits We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT: + A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. + A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity. + Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. + Detailed information about our wellbeing and benefits offer can be found in this link. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern. Supporting our Armed Forces We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT. Find out more about NELFT careers and what makes our Trust a great place to work, in this video