Clinical Support Team Administrator

Suffolk Rehabilitation and Recovery Service (SRRS), is a 24 hours service although this admin role will cover Monday to Friday between the core hours of 8am - 5pm. As the clinical team administrator, you will be an important part of the team providing excellent administrative support to the ward management team, medical and clinical staff. Patient care is our priority and as administrator part of your responsibility would be to provide a high standard of up to date record keeping and data quality to support our high standards of care. The team offers support for service users who have recently been discharged from an acute ward and need support reintegrating into the community whilst providing them with all the tools they need to go on and lead a happy and fulfilling life., In this role you will attend and minute multi-disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a high-quality standard of care. This means you will need to be competent in note taking. The role will also include, but is not limited to, answering the phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests and clinical scanning. The successful applicant will also be part of the wider admin team based at Woodlands, Ipswich Hospital and will be trained to help cover reception when required. Having an insight into how other wards run makes this role varied and interesting and allows for progression to higher banding roles for the right applicant. The role at Suffolk Rehab and Recovery Service is part of a small admin team and you will have the ultimate responsibility of supporting the team whilst the Senior Administrator for the Suffolk Rehab and Recovery Community Team will support, line manage and offer regular supervision ensuring you have the training and guidance to assist you in your role., Most importantly and in keeping with our trust values of vales of Positively, Respectfully and Together. The team is ever evolving and we are looking to recruit someone who can bring their own ideas to the team ensuring professional and smooth running of the team. If you want to make a difference in people's lives and change it for the better, we want you to be part of our fantastic team!, FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so. The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale. This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude, excellent communication and organisational skills.,

• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level., Knowledge of Trust electronic record system, Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
• Ability to work with senior members of staff across a large organisation
Desirable criteria
• Previous experience of working within an inpatient NHS setting, ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
• Excellent articulate communication skills
• Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.
  
  Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!, The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Benefits included with this role are:-
• NHS pension
• A comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• Staff physio service
• Gym membership
• NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.