Clinical Support Worker

North Walsham delivers quality, patient centred care within our 24 bedded unit, providing rehabilitation to a group of patients with varying complexities of needs including palliative care. We accept adult patients of all ages who have rehabilitation needs. Our patients come to us following medical, surgical or orthopaedic treatment, sometimes directly from their homes.

Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.

The post involves rotation between day/night duties, full time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.

Main duties of the job

1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.

2. To carry out duties as specified within the trust's Approved Core Task List for Clinical Support Worker (working within assessed competence)

3. To report to registered staff any patient that gives cause for concern or any observed changes in a patient's clinical condition.

4. To support patient's emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities.

5. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.

6. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

7. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

8. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.

9. To keep the clinical area clean and tidy maintaining a safe environment

10. To adhere to trust infection control procedures.

11. To support relatives under the guidance of a RN.

12. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an Outstanding rating from the Care Quality Commission (CQC).

Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.