Clinical Support Worker - Palliative Care Goscote Hospice

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated. Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust's commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold. RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM, 1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support. 2. Assist in the taking and recording of patient's observations 3. Report changes to patient's health status to trained nurse for action 4. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site 5. support patients with care after death There will be opportunities for personal training and development in line with the Trust resources and requirements.Working for our organisation Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018,extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed. We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce RESPECT - COMPASSION - TEAMWORKPROFESSIONALISM You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands, 1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support. 2. Assist in the taking and recording of patient's observations 3. Report changes to patient's health status to trained nurse for action 4. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site There will be opportunities for personal training and development in line with the Trust resources and requirements. You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil. 1. Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient's bedside records tidy etc. 2. Support registered nursing staff in ensuring communication systems meet the needs of patients carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trust's complaint procedure with For One & All 3. Regard to formal and verbal complaints. Updating notice boards and leaflet racks. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward managers request 4. Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade. Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

• Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment. IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed. Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements. Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process. Referee email addresses should be provided on your application form. Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful. We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible. If a large number of applicants meet the essential criteria then random selection will be applied. We are committed to operating flexible working practices wherever possible and committed to equal opportunities.

We are currently looking for a permanent Clinical Support Workers who are enthusiastic and motivated to join the community based 12 bedded Goscote Hospice. You must be caring, compassionate, reliable and have a genuine interest to work within Goscote Hospice based at Walsall Palliative Care Centre, Goscote Lane Walsall WS3 1SJ. These roles are primarily providing direct clinically individualised and focussed care for the patients. Sensitivity is key component of these roles as you support patients and carers during highly emotional charged times. Theses roles will focus on caring for patients with life limiting conditions that are approaching the end of their life or requiring symptom control. You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021 We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes. We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment