Clinical Team Secretary

Working as part of an extremely busy diagnostic, support and prescribing service for clients with ADHD and ASD (autism), you'll be responsible for supporting MDT clinicians, the Service Manager, the wider admin team alongside supporting and having daily interactions with our patients.

Responsibilities are wide-ranging and varied. You'll deal with enquiries from other services and GP's as well as from existing patients and those waiting to be assessed by our service. You'll be processing referrals to our service, supporting clinicians with all aspects of administration for the effective running of the service, handling incoming/outgoing calls, organising appointments, responding to email enquiries, processing patient prescriptions and supporting the multi-disciplinary team of clinicians working as part of the NeSS service

Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

Provide an efficient secretarial/administration/reception support service.

Produce high quality reports within agreed deadlines, as required.

To undertake office duties including diary management and message management, opening, and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing, as well as general administration support services. To deal with requests and enquiries and forward them to the relevant team member.

Facilitate meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking.

To be able to work flexibly and provide cover which may include the requirement to travel to different sites.

To process patient referrals, produce clinical correspondence, respond to patient and third party email and phone enquries.

To monitor and order stock and non-stock items, as required.

To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment