Clinical Team Secretary / Administrator

An opportunity has arisen to recruit a highly motivated and experienced individual to a Team Secretary/Administrator position working 37.5 hours per week supporting the Getting Help Teams covering Teesside. The team is currently based at Evergreen, Acklam Road Hospital though this may change in the future.

As part of the community team, the successful applicant will provide a comprehensive administrative and secretarial support to members of the team to ensure that they have everything they need to provide the best possible care to the children, young people and families who use our service., The post holder will be the first point of contact for service users, family and carers, responding to a range of enquiries or concerns over the telephone. In addition, the post-holder will be dealing with enquiries to the community team from other agencies and professionals, taking action where necessary and ensuring messages are communicated accurately to relevant personnel and in an appropriate and timely manner.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. You will be required to support and maintain standard systems and processes set out by the Trust. The successful candidate will need to have excellent IT and organisational skills and have a good knowledge and understanding of information systems.

We are looking for someone who feels comfortable multi-tasking in a busy environment and that can prioritise their workload and work to deadlines, whilst dealing sensitively with issues and maintaining confidential information.

We are the Mental Health & Learning Disability NHS Trust for Durham Tees Valley

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.