Clinical Team Support Administrator

The Norfolk & Waveney Specialist Services Care Group are looking to recruit two friendly and experienced Clinical Support Team Administrators, with one to support the Under 18's Eating Disorder Service and the other to support the Perinatal Community Mental Health Team on a 12 month fixed term contract to cover maternity leave. This would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service.

Duties will include:

Consultant support - including dictations, diary management and liaising with patients and their families plus external stakeholders.

Clinical Admin Support - processing referrals, maintaining patient records, generating letters, taking and distributing minutes, monitoring and completion of tasks in the team inbox.

There will also be an aspect of reception cover duties.

You will be joining a multi-disciplinary team of skilled professionals aided by a small group of dedicated administrators, in a positive and sociable working environment.

The role will come with opportunities to develop your learning and career prospects; please see "Working for your Organisation" for further information.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and patient experience.

Customer service skills and full administration experience will be essential for this role. The post holder will also be expected to attend meetings as required, this includes the creation of agenda's, taking accurate notes and producing minutes to a high standard, this will include following up on any actions as necessary., A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as full training will be provided. Diary management and minute taking skills are also essential.

This is an exciting time of Transformation of Mental Health Services in Norfolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding Mental Health Services within the community and truly bringing the expertise to where it is needed.

Do you have the passion, ambition and creativity to help us to reach our ambition to develop our Services?

This could be your first step into developing a career within the NHS; we are passionate about Continuous Personal Development (CPD) and encourage our staff to progress within their chosen career pathway. We offer a range of qualifications, on the job learning and training that could support your future aspirations.

If this sounds like something you would be interested in then we would love to hear from you!