Clinical Triage Nursing Sister (Integrated Single Point of Access)

If you are an innovative and forward-thinking Nurse who is ready to take on an exciting Clinical Triage role, then this post is for you!An exciting opportunity has arisen for an experienced Band 6 nurse to join a multidisciplinary team working within our Integrated Single Point of Access (ISPA). Your role will be to triage patient referrals that come into Coventry Community Physical Health Services and ensure our patients get the right care from the right team at the right time.As an experienced Clinician, you will apply your clinical knowledge and risk assessment skills to triage and clearly identify urgent and non-urgent patient referrals and allocate and arrange visits to our patients within the community setting. The role is predominantly completing telephone triage so it's essential you have excellent communication skills as you will regularly be liaising with patients, carers and other professionals. You will also be IT competent and confident as you will be working with technology
and multiple patient information systems.As a valued team member your development will be supported through a robust induction program, a values based appraisal, one to one meetings, regular in-service training and clinical and managerial supervision. You will be working as part of a multi professional team so there is opportunity for joint working and collaborative learning across a range of nurses and therapists., Our working hours are between 8am-8pm 7 days a week and you will be required to work shifts within those times and days.Our Trust vision and values make UHCW a great place to work, to care and be cared for so if you are a compassionate, dedicated team player who works well with others and is motivated by meaningful, holistic patient care; then please get in touch and help us make a real difference. Training opportunities are supported by our Practice Based Facilitators and is actively encouraged by Team Leads.

o To have continuing responsibility to prioritise referrals through the integrated single point of access (ISPA)using sound clinical knowledge and risk assessment skills to ensure patients are transferred to the most appropriate service to meet their health care needs.o To maintain knowledge, skills and attitudes necessary to deliver an evidence-based service that is responsive to the changing needs of the population and to ensure all contacts with the ISPA service reach an effective and appropriate outcome for the patient.o To participate in peer to peer supervision, act as a senior resource and support with other team members.o To be responsible for the provision of effective learning experiences for pre- and post-registration studentso To effectively coordinate the resources available within Community Sevices to maximise access to services or sign post to other services available.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.