Clinique - Business Manager - Selfridges - 37.5 Hours

Clinique's mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Grounded in the latest science, Clinique continually revisit and evaluate how they formulate products. Proudly allergy-tested and 100% fragrance-free, to make every day a great skin day.

We are looking for a dynamic and inspirational Business Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to manage your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship building by providing high-touch services making your clients feel Valued, Respected, Connect, and Confident, and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our senior leaders and managers began their careers on a Clinique Counter and this level of management role, with exposure to business planning, consumer insights, event management, customer relationship management, and marketing, will provide you with the all-round skills needed to progress further within the Beauty Industry.

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment


• A desire to understand your client's skin and make up goals to confidentially recommend custom-fit routines.


• Experience setting sales and customer service targets, sales analysis and staff scheduling


• Previous retail operations experience including inventory and facilities management and cash reconciliation


• Proven track record of leading, coaching and developing a team to succeed


• Experience of creating and executing in-store events


• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.


• Proficient in Microsoft office


• Proof of right to live and work in the country
  
  The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
  
  Competitive industry salary


• Commission scheme eligibility


• Annual Leave & Family Leave


• Product discount/Staff Product Concession monthly credit spend allowance


• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)


• Benefits platform with exclusive discounts and offers


• Work Life Connections - Employee Assistance Programme


• Extensive Training & development offering