Cloud Engineer

Ofwat is seeking a proactive and eager-to-learn Cloud Engineer to assist in managing and maintaining both cloud and on-premises infrastructure. You'll play a fundamental role by ensuring our cloud infrastructure is effective and continually improving, ensuring Ofwat's people have the right capabilities and tools to deliver for customers, society, and the environment.
This is a fantastic opportunity to develop a deeper understanding of cloud technologies and enterprise IT infrastructure. You will work closely with senior engineers, developers, and DevOps teams to support, monitor, and maintain infrastructure services, both cloud and on-premises. You will be exposed to a range of technologies such as Virtual Desktop Infrastructure (VDI), Microsoft Server, Linux Red Hat, VMware, and HP ProLiant servers. The role requires basic knowledge of Microsoft Azure, including Azure Blob Storage, Entra (Azure Active Directory), on-premises Active Directory, and Microsoft 365 (M365) administration.
You can find out more about Ofwat, why you should join us, our strategy, values and our framework for success in the attached Information for Candidates Pack., In this role you will be expected to cover the following areas:
Cloud and M365 Administration:
+ Assist in managing and maintaining Microsoft Azure cloud environments, including Azure Blob Storage and Entra (Azure Active Directory).
+ Help administer Microsoft 365 (M365) services, including Exchange, SharePoint, and Teams.
+ Support the deployment and management of Virtual Desktop Infrastructure (VDI) on Azure.
+ Assist with Intune and Autopilot for device management, configuration, and deployment.
On-Premises Infrastructure:
+ Support the maintenance and administration of on-premises Active Directory, including user account management and group policies.
+ Help manage VMware virtualised environments and HP ProLiant servers.
+ Assist in ensuring the security, performance, and reliability of on-premises servers and infrastructure.
+ Participate in monitoring system health and troubleshooting issues as they arise.
Networking:
+ Assist in monitoring and managing on-premises networking infrastructure, including routers, switches, and firewalls.
+ Help troubleshoot basic networking issues in coordination with senior engineers.
Collaboration with Senior Engineers & DevOps Teams:
+ Work closely with senior engineers to support and maintain CI/CD pipelines and infrastructure-as-code (IaC) practices.
+ Collaborate with developers and DevOps teams to help optimise cloud and on-premises environments for performance and reliability.
Security & Compliance:
+ Support the implementation of security best practices in cloud and on-premises environments.
+ Assist in maintaining compliance with organisational security standards, including managing identity and access controls., Please note that the interviews will be conducted via video conferencing software such as Microsoft Teams.
If you have any queries about any aspect of this role, selection process, or you require any reasonable adjustments please email recruitment@ofwat.gov.uk.
Please read the attached "Candidate Information Pack" for details on terms and conditions.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

1. Lead criterion: 1-2 years of experience in cloud engineering, system administration or IT support.
2. Lead criterion: Some experience and understanding of Microsoft Azure cloud services.
3. Familiarity with Microsoft 365 (M365) administration, including Exchange, SharePoint, and Teams.
4. Knowledge of Active Directory, including user account management.
5. Some experience with Windows Server environments.
6. Interest in Linux Red Hat or other Linux-based operating systems.
7. Basic networking knowledge, including understanding of VLANs, firewalls, and VPNs.
8. Willingness to learn and grow in a collaborative team environment.
9. Basic scripting skills in PowerShell or Bash.
10. Familiarity with Microsoft Intune and Autopilot for device management.
Attributes
+ Committed learner
+ Delivers outcomes
+ Makes relationships count, + 1-2 years of experience in cloud engineering, system administration or IT support.
+ Some experience and understanding of Microsoft Azure cloud services.
In your personal statement please address the lead criteria by telling us about your experience in cloud engineering, system administration and your experience in Microsoft Azure cloud infrastructure.
Interview Stage
Our transparent interview process involves candidates receiving a list of attribute-based questions in advance. This has been proven to help neurodiverse candidates and others to perform better at interview and is part of our inclusive culture.
We will assess your Experience, Skills and Knowledge as well as Attributes (set out in the professional requirements section) at Interview Stage.

Why You Should Join Us:
We’re forward-thinking, creative, innovative, and ambitious. We constantly push the boundaries and embrace new ways of working.
With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water.
But for us, change is more than what happens on the outside – we’ve always pushed boundaries internally, too. From becoming the first Civil Service organisation to achieve ‘Smarter Working’ status, to gaining our prestigious ‘Smarter Working Maturity’ award, we’ve consistently demonstrated our commitment to embracing innovative ways of working. Our people do their best work when given freedom over where, when, and how they work. Which is why we trust our teams to balance meaningful collaboration in the office with the flexibility of working from home.
You will also benefit from:
+ Excellent employer pension contributions of 28.97% (around £10,700 to £15,000 per annum for this role). You can find further details about pension schemes under Terms and Conditions in the Candidate Pack.
+ 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service, plus bank holidays
+ Access to exclusive discounts on a variety of goods and services, including retail
outlets, theatre tickets, holidays, insurance, and a gym membership.
+ Flexible working arrangements that suit your lifestyle.
+ Fees paid for membership of relevant professional bodies.
+ Up to 3 volunteering days per year.
+ Generous shared parental leave and pay.
+ Enhanced sick pay.
+ Regular development opportunities.
+ Health and wellbeing initiatives.
+ Season ticket loan for home-to-office travel.
+ Cycle-to-work scheme.