Cloud Infrastructure Engineer

Are you looking for a broader role, offering the opportunity for continued learning and development while embracing tech for good?

Do you have the skills to innovate and influence the largest digital transformation programs our business has undertaken as we move from on-premises to cloud?

We are undertaking multiple large technology transformation projects across our business to revolutionize the way we offer our services, moving from on-premises towards cloud-based solutions.

This newly created position will be integral to enhancing our technical infrastructure and ensuring best-in-class security.

You will work cross-functionally and collaborate with senior stakeholders across the business while working closely with Technology Services colleagues to implement procedural and technical aspects of Security Operations, including liaison and engagement with the MSSP/SOC.

What will you be doing?

In this role, you will play a key role in implementing, optimizing, and maintaining the cloud infrastructure, ensuring robust performance, high availability, and comprehensive support.

You will also lead on the maintenance of the charity's cloud environments, , as well as MS 365 and other relevant technologies.

This role is ideal for someone driven by the ever-changing world of technology and has a passion for researching and understanding new technologies which may contribute to improved, and cost-effective service provision.

• Experience working with migrated workloads and hybrid cloud environments



• Cloud modernisation experience



• Experience with Infrastructure as Code, DevOps Principles, Source Control and Automation



• Proven experience working with AWS and Azure, managing Virtual machines, Cloud Apps and Virtual Networking



• Strong background in on-prem technologies like vSphere, Active Directory and Exchange, WAN/LAN



• Strong troubleshooting skills and diagnostic abilities for BAU escalations



• An aptitude for Security and a keen eye for detail.



• Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisation


Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential.

You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) and ideally bring knowledge of Cyber Essentials Plus, ISO27001, CIS, and NIST.

If flexible working is important to you, then look no further! At StepChange, we are proud of our culture and our commitment to flexible working. This role is based in our Leeds city centre office (currently working 2 days a month in the office and the rest from home).

You will also get an excellent benefits package including:

• 27 days annual leave (this increases by one day per year up to a maximum of 5 additional days plus bank holidays)



• The opportunity to buy and sell annual leave



• Hybrid working - with IT equipment provided when you're working from home



• Group pension scheme



• Group Company Life Assurance



• Westfield Health cash plan with employee discounts in high street shops



• Vitality at Work health and wellbeing