Cluster M&E Sales Coordinator
Leonardo Hotels, Castlebaynard, City and County of the City of London
Cluster M&E Sales Coordinator
Salary not available. View on company website.
Leonardo Hotels, Castlebaynard, City and County of the City of London
- Full time
- Permanent
- Onsite working
Posted today, 29 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 5ed49f09e35d4732978015550a13f0ae
Full Job Description
Here at Leonardo Hotels we have an amazing opportunity for a Cluster M&E Sales Coordinator to join the team., Reporting to the Director of Sales you will have responsibility for the overall management of the administration function within the Sales department covering a cluster of hotels, including scheduling appointments, handling telephone enquiries and providing general support to the Sales Team.,
- Making sure all clients are responded to promptly and effectively.
- Driving new business in the managed and corporate managed segments.
- Seek feedback from key clients and communicate back to General Manager and Head of department.
- Continually developing new knowledge and skills to ensure best practice sales delivery.
- A thorough knowledge and consistent delivery of the "make a difference standards" in the Inn. A thorough knowledge of the Leonardo Hotels product and the organisation.
- Working and co-operating with colleagues to maximise revenues at all times.
- Being aware of potential highs and lows in the business and planning for them.
- Identifying, communicating and actioning all sales leads.
- Following company control procedures in accordance with the company Internal audit requirements.
- Servicing of existing Key Accounts for the hotel & the wider Group.
- Identify and develop new Key Corporate Accounts for the hotel & the Group.
- Servicing of Key Conference Clients within your territory.
- Identify and develop potential Key Conference Clients.
- Ensure systems for accurate processing, distribution, and recording/filing and follow up of all sales correspondence, including the execution of contracts, quotations, confirmations and cancellations.
- Complete a monthly sales report as appropriate
- Complete monthly statistical reports for accurate tracking of corporate business.
- Ensure the accurate maintenance of all sales databases - Corporate & Conference Responsible for site inspections for potential corporate accounts and potential conference accounts.
- Liaise with the other Sales Managers within the Group and Hotel's departments - reservations, front office etc.
- Communicating and cooperating with management colleagues.
- Being aware of VIPs and show rounds, communicating this to the teams within the Bar, Restaurant and Conference.
- Ensuring that safe and healthy working practices are implemented at all times
- Awareness of the emergency procedures, full knowledge of the fire manual, and to ensure that all staff and supervisors are similarly aware
- Upkeep of equal opportunities policy to ensure that there is a positive culture and neutral working environment.
One year sales experience at junior level or similar. - Excellent verbal communication skills, excellent negotiation skills, excellent presentation skills.
- Customer Focus - a commitment to customer satisfaction.
- Self-Management ability to prioritise and complete tasks in order to deliver desired outcomes within allotted time frames.
- Goal Achievement - overall ability to set, pursue and attain achievable goals, regardless of obstacles or circumstances.
- Results Orientation - ability to identify actions necessary to complete tasks and obtain results.
- Interpersonal Skills - ability to interact with others in a positive manner.
- Planning and Organisation ability to establish a process for activities that lead to the implementation of systems, procedures or outcomes., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
- Earn thousands by referring a friend to work with us
- Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
- Company Pension Scheme, Life assurance & Wellbeing support
- 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
- Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
- Employee of the month earning you a little bonus and fame for that entire month.
- Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
- Uniform & Meals on duty
- Monthly / Quarterly engagement activities - we like to have fun while working hard
- Annual Charity Event Day- we help and support our communities
- Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support
Why come and work for us? To receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career. Some of the great benefits of working for us include: