Cluster M&E Sales Coordinator

Here at Leonardo Hotels we have an amazing opportunity for a Cluster M&E Sales Coordinator to join the team., Reporting to the Director of Sales you will have responsibility for the overall management of the administration function within the Sales department covering a cluster of hotels, including scheduling appointments, handling telephone enquiries and providing general support to the Sales Team.,

• Making sure all clients are responded to promptly and effectively.
• Driving new business in the managed and corporate managed segments.
• Seek feedback from key clients and communicate back to General Manager and Head of department.
• Continually developing new knowledge and skills to ensure best practice sales delivery.
• A thorough knowledge and consistent delivery of the "make a difference standards" in the Inn. A thorough knowledge of the Leonardo Hotels product and the organisation.
• Working and co-operating with colleagues to maximise revenues at all times.
• Being aware of potential highs and lows in the business and planning for them.
• Identifying, communicating and actioning all sales leads.
• Following company control procedures in accordance with the company Internal audit requirements.
• Servicing of existing Key Accounts for the hotel & the wider Group.
• Identify and develop new Key Corporate Accounts for the hotel & the Group.
• Servicing of Key Conference Clients within your territory.
• Identify and develop potential Key Conference Clients.
• Ensure systems for accurate processing, distribution, and recording/filing and follow up of all sales correspondence, including the execution of contracts, quotations, confirmations and cancellations.
• Complete a monthly sales report as appropriate
• Complete monthly statistical reports for accurate tracking of corporate business.
• Ensure the accurate maintenance of all sales databases - Corporate & Conference Responsible for site inspections for potential corporate accounts and potential conference accounts.
• Liaise with the other Sales Managers within the Group and Hotel's departments - reservations, front office etc.
• Communicating and cooperating with management colleagues.
• Being aware of VIPs and show rounds, communicating this to the teams within the Bar, Restaurant and Conference.
• Ensuring that safe and healthy working practices are implemented at all times
• Awareness of the emergency procedures, full knowledge of the fire manual, and to ensure that all staff and supervisors are similarly aware
• Upkeep of equal opportunities policy to ensure that there is a positive culture and neutral working environment.
  
  One year sales experience at junior level or similar.
• Excellent verbal communication skills, excellent negotiation skills, excellent presentation skills.
• Customer Focus - a commitment to customer satisfaction.
• Self-Management ability to prioritise and complete tasks in order to deliver desired outcomes within allotted time frames.
• Goal Achievement - overall ability to set, pursue and attain achievable goals, regardless of obstacles or circumstances.
• Results Orientation - ability to identify actions necessary to complete tasks and obtain results.
• Interpersonal Skills - ability to interact with others in a positive manner.
• Planning and Organisation ability to establish a process for activities that lead to the implementation of systems, procedures or outcomes., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Why come and work for us? To receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career. Some of the great benefits of working for us include:
• Earn thousands by referring a friend to work with us
• Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
• Company Pension Scheme, Life assurance & Wellbeing support
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
• The opportunity to work for a well-respected brand where people development is at the heart of our culture
• An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
• Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
• Employee of the month earning you a little bonus and fame for that entire month.
• Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too
• Uniform & Meals on duty
• Monthly / Quarterly engagement activities - we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support